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Boggin:
If that Powershell cmd doesn't work, I've come across another cmd you can copy & paste to the cmd prompt and then press enter.

ren %windir%\System32\AppLocker\Plugin*.* *.bak

Boggin:
I've just tried that bcdedit /deletevalue cmd in the Advanced options/Command Prompt and it doesn't work - you get an error - element not found so forget about that.

BarbaraWhynot:
I will try this when I get home. But I tried control alt delete many times over the past few days and it wouldn’t work. I had to do a hard shut down. I will let you know what happened.

Boggin:
Were you able to try your restore points ?

BarbaraWhynot:
No I can’t do anything. I just have the main screen with a picture on it.

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