Author Topic: Windows 7 "works" but can not create folder or rename files  (Read 636 times)

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Online FreeCat

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Windows 7 "works" but can not create folder or rename files
« on: October 06, 2019, 10:48:42 AM »
Hi - No sure what cause this but I need to fix it.  I was just going to run Tweaking but realize I know nothing about which switches to check.

Background:  Story:  The other day my entire NT8 folder under Administor user disappeared.  If might have been right after a W7 update.

I did a install of Malware bytes, but after the restore the computer would only boot to a blank screen; I could move and see the mouse, but that is all excpet for the icon you installed whichmonitors CPU temperature.  No Task bar.  I trieed several types of rebooting:  last known config, etc.  Nothing changed anything.

Then, I remembered a note oI read f trying the safe mode.  I did that an got a desktop.  Then I rebooted and uninstalled Malware bytes and rebooted again normally and desktop came up, but the machine only fully worked in the normal Potye user (and the NT8 directory was restored!).  I don't care about NT8 anymoe; I just want to be able to rename files and create folders.

So, I am using it only as that user, BUT I can not rename any folders on C or any of the NAS.  I can create folders and files but no re-naming.

Online Boggin

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #1 on: October 06, 2019, 02:44:49 PM »
Can you create another admin account to see if you do it then - your current user account may have become corrupt.
Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #2 on: October 07, 2019, 01:48:22 AM »
If you find that you can do what you need to do with a new admin account, there's a section in this article for Win 7 for transferring data from the old account to the new one.

https://neosmart.net/wiki/corrupt-user-profile/
Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #3 on: October 07, 2019, 12:07:01 PM »
Hi - I created a new admin account but when I went to log on preparing the desktop took 30 minutes.  I logged back to my account and deleted the new admin account.  I also tried an old rarely used admin account and same thing; preparing desktop too a long time. 

I switched back to my "working" account OK.

Does this problem have to do with file ownershop, etc?   I see that the Tweaking tool has a section for deling with that, but I do not know what switches to set.

One more fact.  I can download files to my NAS and my C drive but can not create a text file or a folder on NAS or C drive.
I will await you reply.
« Last Edit: October 07, 2019, 12:23:23 PM by FreeCat »

Online Boggin

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #4 on: October 07, 2019, 01:59:59 PM »
It defaults adding Permissions to C: from what I understand from the Help section on that repair.

You'll probably be able to read it better if you go there than try to read my pic.

Once you got the desktop with that other admin account, I would have tried it.

As an alternative to a new or that older admin account, you could boot into the advanced boot options to select Safe Mode.

Then go Start - type cmd - right click on cmd and select Run as administrator and enter net user administrator /active:yes

That should return that the op was successful.

This will invoke the hidden Admin account.

Enter exit to close the cmd window and restart then click on the Admin icon.

My Win 7 machine is slow but it only took a few mins to configure the desktop.

See how the machine performs in that account.

When done, you will need to boot back into Safe Mode to use that cmd prompt and enter net user administrator /active:no to turn it off.

Have you performed a sfc /scannow from an admin cmd prompt to see if it reports any corruption ?



Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #5 on: October 08, 2019, 06:16:35 AM »
Hi - I did the scan and here are the results.  I can not reboot right now, but will report back here after I do.
Access is denied to the log so I can not post it --- maybe after reboot?

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #6 on: October 08, 2019, 06:30:27 AM »
If you copy & paste this cmd to the cmd prompt it will put an icon onto the desktop which when double clicked will open the CBS log in Notepad which you can then post.

It may be more informative as to what corruption it found.

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\Desktop\sfcdetails.txt

When you can reboot, check to see if you can now do what you want to do with the files and folders.

Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #7 on: October 08, 2019, 07:03:04 AM »
Hi and thanks.  I tried that
(findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\Desktop\sfcdetails.txt)
but I still received access denied.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #8 on: October 08, 2019, 07:16:03 AM »
You shouldn't have done.

Reboot so that the repairs will be effected and then try the cmd again, or renaming files etc.

If you still can't after the reboot then invoke the hidden admin account as I've described to see what happens using that account.
Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #9 on: October 09, 2019, 07:10:32 AM »
Hi and thank.  I am going to reboot, but must wait until market processes are complete --- but Saturday.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #10 on: October 09, 2019, 07:12:18 AM »
Okay - whatever they are :)
Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #11 on: October 12, 2019, 07:58:24 AM »
Hi Tom.  Thanks for your help.

OK, I feel like I need to explain that I could not reboot until today due to a process that I setupp last Monday that had to complete; It takes hours to setup and once interrupted I can not be sure that I have it setup again correctly.

The first thing I can tell you is that I can access my NAS drives; but still can not rename files on C or NAS.

But, I have rebooted.  I could not get the CBS log in the normal way that you suggested; I got "can not access"; also with XYplorer I could not get it.  But, with Ztree I was able to get it and copy it to one of my MAS drives.

I am attaching it to this post.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #12 on: October 12, 2019, 08:09:42 AM »
I'm not sure what has been duplicated in that CBS log.

Can you perform another sfc /scannow to check there is no further corruption.
Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #13 on: October 12, 2019, 08:18:54 AM »
The following article may just be an individual workaround but if you scroll down to the bottom of the article and click on the blue Take Ownership Menu Hacks link, you can add Take Ownership to your right click menu.

https://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/
Tom.

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Re: Windows 7 "works" but can not create folder or rename files
« Reply #14 on: October 12, 2019, 11:51:59 AM »
Hi - FYI  "Take Ownership" has been runnning for some time.  I will wait until done before rebooting and running scannow in safe mode.