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Help line never replies to email Cannot back up Registry

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Hugh Pratt:
Tom

Thanks - will probably be tomorrow

Hugh

Boggin:
If your install doesn't include SP1 then you will get an error to say it doesn't match the volume.

If that is the case, I can send you a couple of universal install disks (one spare) which covers from Basic through to Ultimate.

When you've done the offboot sfc /scannow, see what a sfc /scannow reports in normal mode and if okay, try the repair program again.

Hugh Pratt:
Thanks!

I just went into Regedit and exported both the branch and whole Registry  without issues!

Guess it would have reported an error if it could not? Or am I naive?

Thanks

Hugh

Boggin:
What was the point of that when the system is corrupt ?

Perform the offboot sfc /scannow as I've described which should repair your system and then perform another sfc /scannow in normal mode to see if it still reports corruption it is unable to repair.

It should now report no integrity violations so that you can use the repair program to back up the registry.

Boggin:
As we are both from the UK you should have performed that offboot sfc /scannow and the normal sfc /scannow by now, but I can't help you if you don't do what I advise.

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