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Help line never replies to email Cannot back up Registry

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Hugh Pratt:
Tom

Thanks - not used to bloggs so do not know what PM means!

Hugh

Boggin:
PM stands for Private Message which you can select from My Messages/Send a message.

Boggin:
While you are waiting for the disks which you should get Monday or Tuesday, can you run a Command Prompt as an admin and enter chkdsk /f

If it reports any KBs in bad sectors, immediately create a system image onto external media and then perform a chkdsk /r

You will need either a System Repair disk or an install disk to restore from such an image.

Hugh Pratt:
Tom,

Ran Chkdsk /f  which could not run until a restart.

Did a restart and nothing noticed different.  Does it create a log somewhere?

Hugh

Hugh Pratt:
Hi,

I must have interrupted by pressing a key as I use a monitor for my laptop.

Repeated - see photo - and seems OK?

Hugh

PS thanks for all the help and looking forward to get disks!

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