Messages

151

General Computer Support / Re: Vista Startup problems

« on: February 09, 2015, 04:37:54 pm »

Thanks Boggin. I shall ask my son as he has some stuff in his stock box too.

152

General Computer Support / Re: Vista Startup problems

« on: February 09, 2015, 04:13:57 pm »

although I do not use the PS/2 connexion that is why I am looking for a mouse to connect.

153

General Computer Support / Re: Vista Startup problems

« on: February 09, 2015, 03:40:27 pm »

Hello Boggin, yes but I am looking in my stock box for a PS\2 mouse or a spare usb one as I have a PS\2 to usb converter in the stock box. At the moment I am taking apart 3 hdd from a few years back so as to break the disks before binning them.

154

General Computer Support / Re: Vista Startup problems

« on: February 09, 2015, 02:57:32 pm »

Hello Shane, yes I do have sp2. I have carried out the tests regarding bad sectors, scannow etc. The only improvement if you can call it that is for two consecutive days I have let the computer startup on the first try of the day without me having to stop start various times until it kicks in. Yesterday it ran continuously for 29m.30s before the power kicked in and today it took 26m before the power kicked in. Both times there was a failed attempt to startup and then a successful startup took place. Each time from successful startup to finish took 9m.  Powering down the computer takes on average about 2m.30s. I do not have master disks so if system is shot then that is that. About a year after using the computer I was getting bsod's and I did make a self booting memtest cd which disclosed faulty memory sections. I replaced both sticks with matched 2 gb ones and all went well. Are there any actions in your Windows Repair program that may be of benefit? Thanks.


 

155

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 03:41:17 pm »

Before the final closing down of the day I clear the Event Performance logs so on the next startup I can check for any anomolies that have occured during startup. I have not seen anything to do with the PS/2 problem.

156

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 02:43:28 pm »

Thanks for that. If a usb mouse is used would that make it run via a generic driver if a software disk is not part of the package. Both keyboard and mouse are directly usb connected and not by a PS/2-usb convertor.

157

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 02:09:47 pm »

OKI, will do. Thanks

158

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 09:45:08 am »

Hello Boggin, before commencing I thought it best to do a restart. I then went to Device Manager, show hidden, and the only one with a yellow and ! was the Microsoft PS/2 one. I exited and returned 3 times and all is clear bar the PS/2 one again, the error being "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"

159

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 08:27:05 am »

OK, will do that. Disregard my bit about a flashdrive changing a letter to L. I have just done a test and as I use one usb socket only for such things it is the letter P that is replaced by the letter M and of course it reverts back to the lettern P upon removing the flashdrive.

160

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 07:38:17 am »

Here is the Show Hidden Devices screengrab

161

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 07:03:24 am »

Hi Boggin, No I have not unstalled anything. I have just now shown all hidden devices and made a screen grab to show those with the yellow and ! indicator. I have noticed something else so will overprint the grab with a bit of info and post it. Thanks.

162

General Computer Support / Re: Vista Startup problems

« on: February 08, 2015, 04:53:11 am »

Re my last reply-I did the memory test after the computer had been on for 60 hours so I did not have to go through the aggro of getting it to startup with increments of hard shutdown and startup sessions to get it to finally bootup.

Today Sunday 08-02-2015 I did the 1st. startup of the day at 11.32 am and it actually powered up after 29m.30s without carrying out the usual shutdown and startup increments. At 1min after power up the Acer screen appeared then the progress bar for a few seconds. 1 min.50s later the Acer screen appeared again and 2min.30s later the choice of Repair/Start Normally appeared. I chose Start Normally which resulted in a full bootup ok. There were no further entries in the Problems and Solutions section. When the computer does finally bootup, further shutdown/restarts actions are not open to the foibles of the initial startup of the day and the average time to bootup from a shutdown/restart averages about 9 min.

163

General Computer Support / Re: Vista Startup problems

« on: February 07, 2015, 05:46:10 pm »

I have just looked at the shutting down and startup performance logs. Could the resulting problems thus incurred caused the loss of the MemoryDiagnostic-Results log? Here is the zipfile results.

164

General Computer Support / Re: Vista Startup problems

« on: February 07, 2015, 05:03:24 pm »

I did a search in Windows and found this file but it is dated 2011. Microsoft-Windows-MemoryDiagnostics-Results%4Debug.evtx. Another 2 items I found were in the Problems and Solutions section and these are dated at the time I did the Memory test. Here are the screen grabs.

165

General Computer Support / Re: Vista Startup problems

« on: February 07, 2015, 04:42:50 pm »

I have just done a memory diagnostic. There was no screen info to say there were any problems. On the resulting auto restart there was no indication on the taskbar of the results. I then follwed the instructions as per Shane's link. The section that said right click on the System link showed the resuling panel but the Find was greyed out. I left clicked on the the System link and the resulting panel showed the Find link as active. I could not copy and paste the MemoryDiagnostics-Results as there was'nt one showing.

166

General Computer Support / Re: Vista Startup problems

« on: February 06, 2015, 01:59:02 pm »

Thanks Shane, I will check on it.

167

General Computer Support / Re: Vista Startup problems

« on: February 06, 2015, 01:50:37 pm »

Hello Shane, that is the screen I got when I did the memory test but I could not find any log file at the end of the test.

168

General Computer Support / Re: Vista Startup problems

« on: February 05, 2015, 04:42:29 pm »

Yes, updates and SP2 installed.

169

General Computer Support / Re: Vista Startup problems

« on: February 05, 2015, 03:22:37 pm »

Yes it does. SlimDrivers shows a total of 12 various updates. Driver Identifier shows 17! My Desktop computer is an Acer Aspire M5201 bought in 2008. I went to the Acer Update site where it indicated Realtek 6.0.1.5591 update but I could not pull it down.

170

General Computer Support / Re: Vista Startup problems

« on: February 05, 2015, 11:07:41 am »

Hello Boggin, yes you are right. I switched off Bluetooth because of expiring and I use cable connexion when using Mobileedit for my phone stuff. I have also just checked device manager even though I have on previous occasions and all ok. I use Chemtables free prog to disable particular stuff I do not want active and that includes the Acer's own stuff as I do not use it. There is nothing I can think of that installation wise that has coincided with the startup problems occuring. I have slimdfrivers free installed and although it does list stuff it says need to be updated I am loathe to do so, not knowing the source of downloads.

171

General Computer Support / Re: Vista Startup problems

« on: February 05, 2015, 09:11:18 am »

Hello Bogginn, here is the bootlog file. There are loads of drivers not load but I wonder if they become active when called for. I have been making C Drive backups onto an external drive buit then stopped making them temprarily whilst trying to resolve the startup problems. I do have 5 self powered external usb hdds connected to the Vista and this setup has been working fine for at least 2 years and my previous computer, os XP, had a similar setup and that ran for 10 years. I have reverted back to normal by unticking the boot boxes and selected apply and ok. Here is the ntbtlog. Thanks a lot.

172

General Computer Support / Re: Vista Startup problems

« on: February 05, 2015, 04:24:53 am »

Hello Shane, I do not have a Vista CD/DVD and I did use the method of clicking on the Start button, typing memory, clicking on the resulting memory icon and selecting the recommended check on a restart. During the checking prior to the computer completing booting up nothing showed on the monitor of any problems. I could not finding a resulting log file to tell me the result of the memory test.

173

General Computer Support / Re: Vista Startup problems

« on: February 03, 2015, 02:20:48 pm »

This what Speccy comes up with on the Ram specification. I have 2 slots each with 2 gb of matched memory sticks. Vista shows total of 4 gb of memory on the spec page.

RAM
Memory slots
Total memory slots   4
Used memory slots   2
Free memory slots   2
Memory
Type   DDR2
Size   4096 MBytes
Channels #   Dual
DRAM Frequency   533.1 MHz
CAS# Latency (CL)   7 clocks
RAS# to CAS# Delay (tRCD)   7 clocks
RAS# Precharge (tRP)   7 clocks
Cycle Time (tRAS)   24 clocks
Bank Cycle Time (tRC)   32 clocks
Command Rate (CR)   2T
Physical Memory
Memory Usage   25 %
Total Physical   3.25 GB
Available Physical   2.41 GB
Total Virtual   6.73 GB
Available Virtual   4.98 GB
SPD
Number Of SPD Modules   2
Slot #1
Slot #2

174

General Computer Support / Re: Vista Startup problems

« on: February 03, 2015, 12:12:15 pm »

Hello Shane, I could not grasp how to setup the https://technet.microsoft.com/en-us/magazine/2008.09.utilityspotlight.aspx prog to run so used the Vista built in memory tester instead. I did not press F1 to setup any parameters but just run it as is. During the part 1 and part 2 scans it said nothing found and on the auto restart there was no indication of the result. I Googled for some info and went to Event Viewer and Diagnostics result but the page was blank.

175

General Computer Support / Re: Vista Startup problems

« on: January 31, 2015, 03:43:13 pm »

I have just run Nirsoft's Crash Report. Here it is.