Messages

1

General Computer Support / Avast free cant delete rootkit hidden file.

« on: August 15, 2013, 04:49:22 pm »

Hi Shane, i have been using Avast free and noticed the following log.


I cant seem to delete it and Avast doesn't respond to me inquiries .

Thanks

2

General Computer Support / Re: Windows 7 ISO

« on: May 25, 2013, 05:46:38 pm »

Ok , so i should be good because you gave me a download site a few months back and it had SP 1  included.   I just didn't know if microsoft updates SP1 on a regular basis.   Since i have the copy of Win 7 with  SP1 from not too long ago i don't need to download another one because it will be the same is what your saying? No new updates were added to it as far as you know?

Thank you and i know people drive you nuts .  You can only do so much and if it makes you feel any better feel free to lash out at me in a hostile way,  throwing in some profanities may help, i won't take it personal.

Thanks again

3

General Computer Support / Windows 7 ISO

« on: May 25, 2013, 04:06:52 pm »

Hi Shane, i wanted to ask if there was any updated Windows 7 iso links available or are they all the same?   And i know Thumb drives can get infected but can files on a DVD get infected? 

I seem to keep getting this thing called PumHijackHo no matter what i do.  It seems to be hiding in the Microsoft policies homepage location and even deleting that from the registry has not helped because it comes back.  Maybe someone has info on it, i do not currently have any open help threads out there as i close them down before trying elsewhere.

So far nobody seems to have an answer.

4

Tweaking.com Support & Help / Re: confused about file

« on: March 10, 2013, 11:35:14 pm »

Hi Shane, i installed the free Avast and like it, however i have a question.  While doing a scan Avast flagged the files in the following screenshot.

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Tweaking.com Support & Help / Re: confused about file

« on: March 05, 2013, 02:04:26 pm »

Thanks, that's great.

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Tweaking.com Support & Help / Re: confused about file

« on: March 05, 2013, 12:49:28 pm »

Hi Shane, could you post another link that has the win 7 64 bit SP1 iso download available, the other one posted isn't working for me anymore. Thank you

7

Tweaking.com Support & Help / Re: confused about file

« on: March 02, 2013, 03:43:03 pm »

My windows update auto update stopped working and i have tried everything to get it to auto update but to no avail.  It does manually update but i noticed a new file in my temps folder that i can't delete.

It's a system 32 called wuaucpl.cpl .  I believe this is a backdoor that is part of that Tilebot Trojan that another member mentioned i had earlier in this thread.

I did a reformat and have not even been to any sites that are even remotely questionable so i'm baffled once again.

8

Tweaking.com Support & Help / Re: confused about file

« on: February 26, 2013, 02:17:57 pm »

Thanks Shane.

9

Tweaking.com Support & Help / Re: confused about file

« on: February 26, 2013, 12:56:01 pm »

Alright thanks,  whats your opinion on Chrome vs Firefox?  Is Firefox the more secure browser?

10

Tweaking.com Support & Help / Re: confused about file

« on: February 26, 2013, 10:12:07 am »

I know about cookies, i have them turned off at all times.  The thing that baffles me is that this Reimage program is shown on every page i visit regardless.  Before i clicked it on that one time in the past i never have seen the ads for it on any page.  The Reimage program is the only ads that i ever see , only very very occasionally do i see any other ads.

Even after two complete reinstalls that ad still always shows itself and cookies are always turned off. I always fill in my login details manually at all sites, never do they fill in themselves.

11

Tweaking.com Support & Help / Re: confused about file

« on: February 25, 2013, 07:15:26 pm »

Thanks Chris,  i was just curious about having once clicked on the rogue program Reimage (supposedly there's a legit program called that but of course i found the bad one) that when it now appears on pages that i visit that it must mean i'm still infected by it.

12

Tweaking.com Support & Help / Re: confused about file

« on: February 25, 2013, 03:40:47 pm »

All i am questioning is why am i having all the same Reimage advertisements after i clicked on it once in the past  but before i clicked on it i had zero Reimage advertisements .

Granted i don't know whats normal in regards to advertising ads on websites and here's a new one that looks like an ad for XP burner but i know it's not a legit program.

13

Tweaking.com Support & Help / Re: confused about file

« on: February 24, 2013, 05:33:38 pm »

After wiping the system by deleting and formatting this is what i still get, whether it's active or not i can't tell but nothing has changed.

Maybe i need to use Dban or something similar because this thing is incredibly difficult to get rid of. Do you think i need to wipe the drive with a more thorough method like with the program above.

Now all the screenshots in the attachments are from the Reimage program ,  the Seven forums one is difficult to see because it's small but you can see the Reimage logo there as well.

It doesn't matter where i go that pop up is there regardless.

14

Tweaking.com Support & Help / Re: confused about file

« on: February 23, 2013, 02:37:01 am »

I cant believe this, i just got done with the new install and booted from the iso dvd and used the Thumb drive for the network drivers and everything went fine. I installed the Kaspersky disk that i have had for awhile and still have coverage until june so i used that to get the anti v up .  After all said and done that Reimage program keeps popping up like crazy, i don't know what else i can do.



Ya know i'm starting to think that Reimage program may not be unusual and i am hoping everyone else is seeing the same thing i see. I mean i am almost positive it's a rogue program but i'm curious to see what others see on their screen when they first click on Tweaking.

  As soon as i click it on there is always a Mcafee program from Reimage, thats what it says (i know your site is clean ) but i am wondering if others see this program as well and then i would be able to rule out that it's just my computer.

15

Tweaking.com Support & Help / Re: confused about file

« on: February 22, 2013, 04:25:27 pm »

Great, that's the page i have been on and i am just going down the list. So far i have the latest lan driver, graphics driver,chipset, and audio on the thumb drive and will go down the list.

I think i'm doing it right, some say they are drivers and some don't though.


Ya know i just noticed there are around 6 or 7 Microsoft hotfix  apps but it doesn't mention what they are for.

16

Tweaking.com Support & Help / Re: confused about file

« on: February 22, 2013, 03:56:12 pm »

I think i figured it out, but the model is U56E BBL6

win 7 2430 intel I- 5  Sandy Bridge Asus

17

Tweaking.com Support & Help / Re: confused about file

« on: February 22, 2013, 03:47:58 pm »

That's great,  i would go out of my way to have you work on my computers, don't know where your located though.

Quick question, at the Asus website what would the drivers i need to put on a thumb drive be listed under, doesn't seem to say drivers just things like utilities, bios, etc...

Thanks

18

Tweaking.com Support & Help / Re: confused about file

« on: February 22, 2013, 02:16:22 pm »

Thanks a lot much appreciated,  i think i would like to know how you do your computers, i didn't even know you offered your own pre configured computers, i'll have to really consider that for myself and friends in the future.

Thanks for the quick response as well.

19

Tweaking.com Support & Help / Re: confused about file

« on: February 22, 2013, 01:55:44 pm »

To do what you recommend i need the CD from Asus correct? Or can i use a copy of the iso file and burn it to CD.


I also noticed there is another method with something called the uifc or something along those lines.

20

Tweaking.com Support & Help / Re: confused about file

« on: February 22, 2013, 12:10:32 am »

Well finally got it done but it didn't work unfortunately, guess i need to do a clean install.  I think i will need a Asus disk for that.

21

Tweaking.com Support & Help / Re: confused about file

« on: February 21, 2013, 06:11:57 pm »

Alright i'm going to give it a try, now if this does not work as expected i will need to order a disk from Asus i believe for a complete wipe and reinstall , if that's wrong let me know .

Thanks Shane

22

Tweaking.com Support & Help / Re: confused about file

« on: February 21, 2013, 03:28:22 pm »

Ok i downloaded the iso file and before i proceed i want to let you know that i don't have anything on this computer that i want to save , am system restore has not worked to rid this infection.  So my question, will the repair install be better or more effective than using the asus partition recovery method?

The recovery that i have used shows the screen saying factory installation in progress and after about 20 minutes it says preparing your computer for first use.  That has not worked so i am hoping this repair install method will work but i don't care about saving anything because there really is nothing to save.

23

Tweaking.com Support & Help / Re: confused about file

« on: February 21, 2013, 11:13:07 am »

Awesome, thanks Shane, your the best.

24

Tweaking.com Support & Help / Re: confused about file

« on: February 20, 2013, 06:22:11 pm »

Yes, on numerous occasions, i don't think there is a rootkit remover/antivirus/on demand scanner i have not tried at this point. I am thinking the best thing to do is purchase a recovery disk from my laptops manufacturer (asus) model U56E and reinstall windows because i have even started from scratch a few times by using the partitions without success in ridding it.

My laptop didn't come with the disks unfortunately, and i didn't make them as i should have . I wish i didn't have to purchase them because i have been out of work for a long long time but i will have to if it's needed to correct this.

Do  you think this is a good option?  Thanks a lot

25

Tweaking.com Support & Help / Re: confused about file

« on: February 20, 2013, 03:27:05 pm »

I have tried to remedy this heur Trojan which i got from a reimage program (has nothing to do with Shane's programs) and i got help from Majorgeeks and Bleeping computer but they are telling me they don't see any malware.

This reimage program continues to pop up on my screen enticing me to click it on .  Anti virus programs are finding nothing but i suspect my computer is being controlled remotely at times because the hard drive is always going full bore etc...

Any other ideas guys, very much appreciated.