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Messages - SandyG

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26
General Computer Support / Re: Router/Modem Question
« on: April 29, 2014, 09:00:24 am »
The browser freezes and I can't do any menus. Sometimes I can get to other tabs.  I can work on other things on the computer though. Like I can view my email while waiting for the browser to unfreeze.

27
General Computer Support / Router/Modem Question
« on: April 29, 2014, 07:41:59 am »
I have been experiencing a freeze when I first open my browser on my wireless laptop.  It last for about 40-60 seconds.  Once it unfreezes, it runs fine.  This happens in both IE and Chrome.  When playing games on Facebook, it starts slowing down shortly after starting the game.  My computer seems slow when I have two tabs open.  I have eliminated all malware and pups.  No virus or malware of any kind of the computer.  In fact, it is pretty darn clean.  My friend's desktop downstairs in hardwired into the router.  She is experiencing the same slowdown I am.  I am pretty sure it is one of two things.  One, the modem is slower and hasn't been upgraded by Comcast.  I would think they would notify us if a new Modem is needed.  So I am inclined to think it could be the router.  The router is an older, probably 4 years or so, Lynksys.  I typed in the numbers to access the router so I could give you the type, and it says not found.  I used to be able to access the router through this URL.  Have you seen this type of problem associated with a router before?  Could my issues be the router or the modem?  Any thoughts and help would be appreciated.

28
General Computer Support / Re: Access Denied
« on: April 28, 2014, 01:10:23 pm »
Yep, LOL, just assumed on the Application Data folder.  I found it and solved the problem.  I will close this thread out.  It was by digging in Word and Templates which told me where to find it.  c://.../Program Files/Office11/Startup.  Hope this helps for future reference.  Thaks for all your answers, persistence and help.  -Sandy

29
General Computer Support / Re: Access Denied
« on: April 28, 2014, 12:26:01 pm »
My system is set to show hidden files.  I did find the Roaming Folder, was in APPData not Applications Data.  Word startup folder is empty.  Outlook folder doesn't have such file in it.  Did a search for *.dot and got nothing.  Did a search for that file name ($wzrd10.dot) and got nothing.  There has to be some .dot files on the drive. I know when I set up Microsoft Office I put all things to run from Hard Drive.  I am going to see if my Microsoft disk will repair Office.  I can't think of anything else.  Can you?

30
General Computer Support / Re: Super Slow Computer
« on: April 28, 2014, 11:59:41 am »
I'm trying to remember.  Event viewer is in msconfig?

31
General Computer Support / Re: Super Slow Computer
« on: April 28, 2014, 11:43:31 am »
Any idea how to find out what program is causing it to pop up?

32
General Computer Support / Re: Access Denied
« on: April 28, 2014, 11:41:38 am »
I don't have a roaming folder in my App Data.  I did go to the Microsoft Folder, the Word Folder and startup, and there is nothing in there.  It is empty. I went to the Outlook folder and deleted some folder called srs.  I still get the error message.  I search for the file it says as $wzrd10.dot and got zero results.  I searched for *.dot and got zero results.

33
General Computer Support / Re: Access Denied
« on: April 28, 2014, 11:07:58 am »
I'm sorry it is opening when I open Microsoft Outlook.  I did do msconfig and nothing is in the startup folder on this.

34
General Computer Support / Re: Super Slow Computer
« on: April 28, 2014, 10:59:48 am »
After working on this computer for hours running a lot of scans and cleaning, I got off all the malware and pups.  Did the tweaking.com program.  Computer is running much faster and better.  However, I get two dialog boxes that I cannot get rid of when booting up the computer.  One box says Windows Installer is trying to install.  If you don't do anything it eventually goes away and boots up.  But it slows the boot up process down.  If you click on close on the box, it still runs and runs and then eventually closes itself and boots up.  This is slowing down the boot.  Also, a message box comes up in the start=up task bar saying the Windows Credential Manager is ready.  I can't get rid of this dialog box and opening it doesn't get me to any screen that helps me out.  I'd like to get rid of the two error boxes, the Credential Manager box and the Windows Installer box.  Any thoughts?

35
General Computer Support / Re: Access Denied
« on: April 28, 2014, 10:56:06 am »
This box comes up when I boot up my computer.  When I check Windows Default I get the same error and the Word opens up.  This doesn't happen when I open Word, it starts up with the computer booting up and when I try to close or get out the Access Denied box, I get the error message and it forces Word to open.

36
General Computer Support / Re: Access Denied
« on: April 26, 2014, 10:26:43 am »
I didn't do any upgrades.  Started with Vista and this is the original setup I had.  Also, after running tweaking when I open Outlook I now get a File Conversion Message (see attached file.  Then when I try to close that box I get a Word can't convert message (see attached file).

37
General Computer Support / Re: Access Denied
« on: April 26, 2014, 08:45:13 am »
Ran tweaking with File Permissions checked and it made no difference.  I still get the same error Access Denied message.  I don't think I'm going to be able to solve this issue.  Fortunately, all of my files are stored on an external hard drive so I don't really need to access these folders.  I don't think I had anything in them.

38
General Computer Support / Re: Access Denied
« on: April 25, 2014, 08:31:40 pm »
Sorry Willy not sure what you mean by WR and File Permissions Box.  Not sure where to find all of this.  Can you give me directions?

39
General Computer Support / Re: Access Denied
« on: April 25, 2014, 05:50:12 pm »
Attached is the screen shot of what is going on with my computer.  Those folders I believe used to have names under them and no longer do.  I did use your tweaking program on my computer.  Haven't been into the issues I was having yet, but liked what it seemed to do.  Will know more in a bit.  Also, when I loaded your program it said there was a newer version, I clicked yes to go to the download site.  There really wasn't a download there.  Finally I got to the spot where there are a lot of download options.  I downloaded from the main site the full version but it still says there is a newer version.  Not sure how to get the newer version.  In any event, here is the screen shot you requested.  I should always have access to the My Pictures folder.

40
General Computer Support / Access Denied
« on: April 25, 2014, 10:16:40 am »
Not sure what is going on all of a sudden on my computer.  Running Windows Vista.  I wanted to check a couple of files.  I went into Windows Explorer.  When I click on the C Drive, Users, My Folder, whenever I try to access any folders within my folder it says Access Denied.  I can't see what is in my folders.  Any idea why?  Have never had that happen before.

41
General Computer Support / Re: Super Slow Computer
« on: April 24, 2014, 09:59:48 am »
I plan on using Shane's program and CCleaner and probably Bootvis.  Will probably run through them all after I see how results are progressing.  Was interested in this Bootvis and if it will help Vista too.

42
General Computer Support / Re: Super Slow Computer
« on: April 24, 2014, 09:47:18 am »
Will definitely be trying to use Shane's program.  Does Bootvis also work on other versions of Windows?  Particularly Vista, but newer versions too?

43
Everything Else / Post Removed
« on: April 24, 2014, 09:17:37 am »
I posted yesterday in the Computer Forum about a slow computer and ideas on how to tweak it.  I wanted info on which of these programs to download and use.  I planned if all worked out well to make a donation after I tried this program.  I had a couple of answers and then Shane took it down.  I tried a personal message to him to ask why and it was blocked.  I have no idea why my post was taken down.  I don't think I did anything wrong. 

44
General Computer Support / Super Slow Computer
« on: April 23, 2014, 06:09:46 pm »
I do a little fixing on computers.  I know enough to be dangerous.  Need to go work on a friend's computer.  He is using Windows XP. Says it is so slow it is taking almost 30 minutes to boot up.  Will this program fix Windows errors he may have?  Which version do I download, full or portable?  I will try scanning for viruses if my anti-virus key will work on his computer.  Will do disk and system file checker.  Then planning on trying this program.  Any other thoughts?

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