Messages

101

General Computer Support / Re: Cannot get access to the internet

« on: September 04, 2014, 12:14:44 am »

I belevie i have done that as well. Point of note i just checked Control Panel\Network and Internet\Network COnnections and my Wireless Network connection 2 is not connected it is called Microsoft Virtual WiFi Miniport Adaptor. There is a red x on it. But the other ones local are connection and Wireless Connection are connected. The former one says the device is working properly.

102

General Computer Support / Re: Cannot get access to the internet

« on: September 03, 2014, 11:43:47 pm »

Boggin i also have done what you suggested many times to. Shane am at a loss here, pulling my hair out

103

General Computer Support / Re: Cannot get access to the internet

« on: September 03, 2014, 11:42:00 pm »

Jraju did that and it was successful but still not inet connection. Settings for proxy is turned off (not selected), Auto detect settings is ticked. I am running avg free and adaware free, do these programs have a firewall setting, i looked but do not see a reference to firewall. I am running windows firewall only. I have talked to a few techs (am a tech to) and they game me suggestions, ran today Bleeping computers Junk removal tool and the program rkill and ADW. I also checked the host file and it says 127.0.0.1     localhost. Just ran spybot and ComboFix. Still nothing. Is it possible for a virus to change the settings in my teleus optic modem ? All my other computers on my network all work fine (both pc's and macs / ipad)

104

General Computer Support / Re: Cannot get access to the internet

« on: September 02, 2014, 08:53:35 pm »

Also it is a Windows 7 Machine I7 processor.

105

General Computer Support / Re: Cannot get access to the internet

« on: September 02, 2014, 08:49:12 pm »

I ran combo fix and i can ping both address you suggested, still cannot get my browsers and email to connect to inet, all bars on the icon are white. Runningmsrt again right now. Auto detect is set to on and the proxy setting is not ticked. Internet explorer tries to load but it disappears after a bit. Running it with no add ons is the same result. Still not able to connect browsers and email in safe mode as well.

106

General Computer Support / Re: Cannot get access to the internet

« on: September 02, 2014, 04:20:43 pm »

No yellow exclimation mark or red x, I do have partial access to the internet, have ran malty trouble shooter many times in both modes. Something is blocking my email and browser programs. Will rerun the Microsoft program you mentioned. Also have another question, is there a program that will fix partition table without losing files. Have a 4tb drive that windows says it needs formatted but it is the mft and or partition table that is scrambled, I can restore files from the drive using file recovery programs.

107

General Computer Support / Re: Cannot get access to the internet

« on: September 01, 2014, 10:19:35 am »

I get the same response in safe mode, can connect with bit comet and curse gets updates, cannot do internet scans as any online internet scanner says it cannot connect, i have no restore point for this issue, it was turned off. I will run the programs that you suggest but if they are online programs no go. (I have downloaded various virus programs on my other computer and put them on a flash drive and ran them, but none of them come up saying the Citidal virus is on my computer, dam stumped and i have never had this happen before, I installed a hide my ip program trial ware and then uninstalled it as i did not like it. But i do not think that it has caused this. Telus says my computer is running a bot and accessing other peoples computers and i am to disconnect my wired and wifi connections for this computer. Driving me nuts!!!!!

108

General Computer Support / Cannot get access to the internet

« on: August 31, 2014, 09:00:45 pm »

Need major help. I cannot get onto the internet via any browser and i cannot check my email, but i can download with bit comet and get my updates with curse add-on program for WOW. I am with telus optic and they have informed me that my computer is infected with the Citidal virus. I have ran every virus program they suggested (except the online ones because no inet access via browser). I have also ran tweaking.com's program "Windows all in one Repair" and bleeping computer's network repair tool (twice). For the life of me i cannot get this fixed. And yes i have reset the windsock etc. (Windows all in one repair air does that and more)