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Messages - Tone111

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101
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 29, 2015, 07:47:35 am »
Ok cheers guys

Yeah, I found and ran Belarc last year when I was having my many problems, at one point (more infact!) it told me my copy of Windows wasn't genuine and had to be reactivated so I've had it since then  :artist:

Right, I thought they were the same, no problem, I'll have another go with the Home Premium one when it arrives and hopefully that will complete the last stage and repair everything it's meant to... :smiley:

102
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 28, 2015, 08:17:53 am »
Yeah, know exactly what you mean about the memory!   :cheesy:

Ha, so you think the issue is with the disks you sent then - were the 2 I got both the same? They had the same description on the case but I've only tried one, thinking the other was just a duplicate.

Is trying the WSE/.NET idea not worth a go then? Either way I'm not fussed, if you think re-doing the universal disks from a different download or an actual Home Premium one is the way to go then I'm more than happy to give one or both a try, whichever way you think is best...  :artist:

103
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 28, 2015, 06:29:02 am »
Ha, oh it's definitely 64 bit! (see attached)   :cheesy:

Don't know what the eicfg file is or does, but I've looked on the install disk you sent and there's no file of that name on it so I'm not sure whether the disks need re-doing or not - is there any other way to tell? It did run ok right to the end, something in the last stage seems to have upset it, but I was in bed at the time and it had rebooted by the time I saw it again.  :sleep:

I'll leave the adapters as is then from the sound of it, unless leaving the 6to4 one on is likely to cause problems by being there  :undecided:

Should we wait for Shane's input on trying removing the WSE/.NET framework thing, he may have more idea about that...?

104
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 28, 2015, 03:42:08 am »
So Shane's saying I can remove the MS ISATAP and 6to4 adapters then, fair enough, but do I need the Teredo tunneling one? I tried the FixIt 50440 to re-enable IPv6 and it said it couldn't process!  :teeth: Ran the the FixIt 50444 (Re-enable IPv6 on nontunnel interfaces and on IPv6 tunnel interfaces) and this processed fine, so then I rebooted and tried the 50440 again and this time it worked! Rebooted and opened the list of adapters and it wasn't there - funnily enough though the triangles have gone from the 6to4 and ISATAP so these now look ok!  :confused: do I still need to remove them? Then I tried the script you sent earlier Boggin, and it ran ok but nothing happened, so I went to Add Legacy Hardware, found the Teredo Tunneling adapter and added it manually, so now it's back on the list - please let me know which of the adapters I need and don't need.

As for the repair install, welll..... when I went to bed it had been running 5 hrs or so and was on the last of 5 steps in the install process, with green ticks on the first 4, so was looking good, and I left it. This morning logged on ok and got a message that it hadn't installed this version of Windows (see attached) and mentioned compatibility issues - should I try uninstalling the WSE thing mentioned earlier, or even the whole .NET framework, and try again?

105
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 27, 2015, 02:12:17 pm »
Weird if it's affecting yours as well! Anyway, not sure whether it's academic or not as my repair install is now underway  :tongue: maybe after that the adapters will be ok again, time will tell.

It's done the first bit of copying Windows files and is now gathering files, settings & programs, so fingers crossed everything goes to plan!  :undecided: Removing the Dell Webcam must have allowed it to run, as that was the only red cross on the previous repair install compatibility test - the WSE issue raised by the Upgrade Advisor compatibility doesn't look to have caused any problems, so far............  :wink:

106
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 27, 2015, 12:50:47 pm »
Ah, but I did! I entered the first 4 then closed the cmd prompt, then at 6 I opened it again!

So what's the problem with the Teredo adapter - any idea why it won't appear?

ALso I've uninstalled and reinstalled the other 2 MS ones mentioned and when reinstalling they came up with error Code 10 (won't start) and still have the yellow triangles on!  :confused:

107
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 27, 2015, 09:46:49 am »

Hmm, well this is what you posted - "6. Open the  Cmd Prompt as an administrator again and type then Enter these cmds :-
7. netsh
8. int ipv6
9. set teredo client",

and that's exactly what I typed into the cmd prompt, twice!  :rolleyes: it's what's on the image I attached, so which bit of this doesn't tally?

I've actually already enabled and updated the GBE Family Controller so that's fine now; I'll uninstall and reinstall the other 2 this eve. I also uninstalled the Dell Webcam program as well, so once I've sorted the adapters out I'll give the repair install another shot!  :smiley:

108
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 27, 2015, 04:56:15 am »
Derr, forgot to attach the images, Again!  :tongue:

109
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 27, 2015, 04:40:26 am »
Seem to be having a few problems with my machine - I haven't tried anything with the Dell Webcam yet as I was waiting for the Dell PC Assist thing to run and give me any issues. It BSOD'd on me with error 124, but then rebooted ok and ran again - webcam came up fine, but then everything ground to a halt while it was doing an extended scan so I had to power it off :sad: Windows explorer has also fallen over a few times and had to be restarted from Task Manager, so maybe the PC doesn't like the Dell Assist software  :undecided:

I did manage to remove the 2 duplicate MS Isatap adapters before this happened, so now there's just one (#4), and I also followed what you said on the Teredo device but now it doesn't come up on the list at all!  :omg: see attached images. I did the 'Scan for hardware changes' on devman but it's not there any more. Also, do I need to remove any of the WAN Miniports? There are 8 of these but they all have different descriptions after them so I don't know which (if any) I should remove...

110
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 26, 2015, 05:02:43 pm »
Damn, forgot to attach the screenshot - try again!  :wink:

111
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 26, 2015, 05:00:59 pm »
Yes it's an Inspiron One 19A from Mid 2009. Have copied the list of adapters to a screen shot which I've attached - it's a big list!  :omg: don't know what they all mean, or why some have yellow warning triangles on, perhaps you've an idea?

|I'm just running a Dell Support Assist tool which should tell me if I need any driver updates etc..

Upgrade Advisor ran again and just listed the WSE this time as incompatible, so hopefully Shane can advise on that one...

Repair install ran and gave the same problems again - Dell Webcam and and also the previous list of all the USB drivers even though USB Oblivion has taken them all off! Do I need to reboot to reset things and run again?




112
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 26, 2015, 04:10:05 pm »
Ok, iTunes is gone - didn't use it much anyway. LGE is old mobile phone software I had a few years ago, ZTE and Belkin were both on when I got it and I don't think I've ever used either! Don't know what ZTE is even, and I've tried to get Belkin to work to pick up the house wifi but it doesn't appear to work so I'm guessing the machine's not wifi enabled and was part of the wifi setup of the previous owner? I use my Sony mobile tethered for internet, plus Dell mouse & keyboard and then external HDD and that's it!

Done the USB oblivion and rechecked and it seems to have cleared all the list of stuff it originally found, so here goes with another Upgrade Advisor, then I'll try the repair install again...

113
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 26, 2015, 02:26:20 pm »
Ok, thanks. I've no idea on the WSE either but if it's part of Windows I'll leave it for now and see if Shane has anything to say on it.

Starting with the compatibility issues first though, and leaving the USB drivers for now, I uninstalled Procect64 as I've never used it, then Lexmark suite as I have the installation disk. After a reboot it started fine then when I tried to connect to the net it BSOD'd on me with a 3b error (SYSTEM_SERVICE_EXCEPTION) - no idea why!  :undecided:

Started again and this time connected no problem, so ran Upgrade Advisor again and this time the only issue was the WSE again - funnily enough even though it's not showing up on Programs and Features panel (or CCleaner uninstall either!), it Is on the Revo Uninstaller list  :omg: so potentially I could now remove it if it's still proving a hindrance to the repair install, which I'm now going to try again.... (apparently it's part of the .NET framework installation so whether it can be uninstalled safely without affecting that I don't know)

So, second try, pretty much the same as last time -
    The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

    For these items, make the following changes:

    Uninstall these programs. Open Control Panel and search for "uninstall a program".

        Dell Webcam Central

   Upgrading Windows will affect the following devices and/or programs:

    These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.

        Universal Serial Bus controllers: LGE Mobile Composite USB Device
        Network adapters: Belkin 54g Wireless USB Network Adapter #5
        Network adapters: Belkin 54g Wireless USB Network Adapter #3
        Network adapters: Belkin 54g Wireless USB Network Adapter
        Universal Serial Bus controllers: BlackBerry Smartphone
        Ports (COM & LPT): ZTE Diagnostics Interface (COM5)
        Ports (COM & LPT): LGE Mobile USB Serial Port (COM12)
        Sony sa0103: Sony sa0103 ADB Interface Driver
        Network adapters: Belkin 54g Wireless USB Network Adapter #2
        Ports (COM & LPT): ZTE NMEA Device (COM7)
        Network adapters: Belkin 54g Wireless USB Network Adapter #4
        Ports (COM & LPT): LGE Mobile USB Serial Port (COM10)
        Ports (COM & LPT): LGE Mobile USB Serial Port (COM8)
        Modems: ZTE Proprietary USB Modem
        Modems: LGE Mobile USB Modem #3
        Storage controllers: VIA Card Reader Host Controller
        Modems: LGE Mobile USB Modem #2
        Modems: LGE Mobile USB Modem

    These programs might not work properly after the upgrade. We recommend uninstalling these programs before upgrading. Cancel the upgrade, open Control Panel, and search for "uninstall a program". (Note: Programs marked as * can be safely reinstalled after the upgrade.)

        iTunes (Please deauthorize computer prior to upgrade)

Updating drivers I can do if required, just not sot sure if it is! No idea why the DellWebcam should be an issue, and what does "deauthorize computer prior to upgrade" mean??  :confused: :confused:





114
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 26, 2015, 03:38:00 am »
Ha, yeah it seems that way! I've been living with it not being right for so long now that I just put up with it and work round it's many foibles and issues. Not ideal but not being able to effect a fix so far hasn't left me many options.

My main issue with doing a clean install/factory reset is the time aspect - I don't have lots and finding, reinstalling, reconfiguring and customising/optimising all the long list of programs on it, as well as having to reinstall all the damn Windows updates (itself quite a task which has often caused me much grief!) and my own files etc just seems like a big step too far, and one I'd rather not take if it can be avoided. Of course if there were no other option......... :thinking:

Anyway, ran the upgrade advisor (attached) and no mention of issues with Dell Webcam Central, or iTunes - the only red cross compatibility issues raised were the Lexmark printer drivers and Microsoft WSE 3.0 Runtime, which I've never even heard of, let alone use! I don't know what it's purpose is, but I can't find it on my list of programs and Features to uninstall it anyway!  :confused: Is it part of Windows? I don't recall ever seeing it so I'm guessing it was either on when I got it or came as part of an update at some point, I've no idea... Everything else seems ok and compatible though!  :undecided:

115
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 25, 2015, 08:29:59 am »
Oh yeah, thanks Shane - a ton of updates - can't bloody wait to install all those again!  :sad: that's where my problems all started in the first place I believe..  :cry: :angry:

Anyway, did the backups, kicked the repair install off and got the compatibility issues as follows:

  The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue. 


For these items, make the following changes:
Uninstall these programs. Open Control Panel and search for "uninstall a program".
Dell Webcam Central
  Upgrading Windows will affect the following devices and/or programs: 


These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.
Modems: LGE Mobile USB Modem #2
Modems: LGE Mobile USB Modem
Sony sa0103: Sony sa0103 ADB Interface Driver
Universal Serial Bus controllers: LGE Mobile Composite USB Device
Network adapters: Belkin 54g Wireless USB Network Adapter #5
Imaging devices: Lexmark 2500 Series
Network adapters: Belkin 54g Wireless USB Network Adapter #3
Network adapters: Belkin 54g Wireless USB Network Adapter
Universal Serial Bus controllers: BlackBerry Smartphone
Ports (COM & LPT): ZTE Diagnostics Interface (COM5)
Storage controllers: VIA Card Reader Host Controller
Ports (COM & LPT): LGE Mobile USB Serial Port (COM12)
Network adapters: Belkin 54g Wireless USB Network Adapter #2
Ports (COM & LPT): ZTE NMEA Device (COM7)
Network adapters: Belkin 54g Wireless USB Network Adapter #4
Ports (COM & LPT): LGE Mobile USB Serial Port (COM10)
Ports (COM & LPT): LGE Mobile USB Serial Port (COM8)
Modems: ZTE Proprietary USB Modem
Modems: LGE Mobile USB Modem #3
These programs might not work properly after the upgrade. We recommend uninstalling these programs before upgrading. Cancel the upgrade, open Control Panel, and search for "uninstall a program". (Note: Programs marked as * can be safely reinstalled after the upgrade.)
iTunes (Please deauthorize computer prior to upgrade)
Lexmark Series Printer *

What should I do from here? Surely the Dell Webcam has been installed from the origonal build by Dell?! And what about all the other list after that - I haven't even heard of most of those things!!  :confused:

116
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 24, 2015, 05:31:31 am »
Hmm, ooookay, if that's what you recommend I'll give it a shot  :rolleyes:

Any idea how long it takes, and whether there's anything I need to be aware of before I go ahead? I'm guessing maybe a full backup's advisable, just in case? If not then so much the better - I'm not the only one with data on the machine and for us both to do the huge, long overdue backups necessary will take a while, but if needs be...

I was also thinking of doing another Windows All in One Repair in safe mode before the repair install - would this be worth a try and if so which options should I select? I normally do several, but maybe I'm missing some...

117
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 23, 2015, 06:15:47 am »
Yes, I've run it several times now using C:, D: and F: as the offbootdir but always D:\windows as the offwindir - every time it says it says it found corrupt files but was unable to fix some of them, so I'm not sure if it's had any effect or not as the message is always the same, however something may have been fixed in the background - is there a way to check, CBS.log or whatever?

Whatever the outcome the WU still isn't working, same old message as ever, so maybe Shane can open one of his seams and discover something that will finally fix this, else the install disks will be put to good use!  :smiley:

118
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 22, 2015, 04:13:55 pm »
Hmm, strange - I just ran the bcdedit command again exactly the same as before and this time it worked and returned the OS as D:\, which confirms what diskpart has already told us. Not sure what happened there - it didn't give an error or anything, just went back to the blank command prompt, odd....  :confused: anyway it's worked now.

Okay well I'm happy to wait and see if Shane comes back with anything, or to go ahead with the repair install if he has nothing with his registry and file tweaks - at least I have a working machine which does most of the things it should, so I'll live with that and see what Shane has to say next.

Thanks again for your input and generous sending of disks - much appreciated, and I have a feeling I may be needing them soon!  :thinking: but even if not I'm sure they'll be handy to have at some point.


119
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 22, 2015, 11:11:17 am »
In Windows (Explorer) C:\ is the 'normal' (OS) drive with Windows and Users etc on, D: is the CD drive, and the small Recovery partition (only 14Gb) isn't visible, even with the show hidden/system option turned on. It shows up in diskmgmt.msc but doesn't have a letter assigned. My extra partition for Data Drive is E: (same as offline).

As mentioned earlier, when I'm offline the OS becomes D:, the RECOVERY becomes C:, the CD/DVD becomes F:, and E: remains the same.

My question is - if the offline scan is referencing files from the DVD then won't one of the switches need to include F:? Otherwise it's just referencing the system files from either the OS (D:) or the Recovery partition (C:) - when I tried using F: for both it gave the "Windows Resource Protection couldn't start the service" error! Same when I used C: (Recovery) for both - the only one that would run with both letters the same was D: (OS)  :confused: The last one I left running used both C: (boot) and D: (win), but again I would expect one of these to be F: to reference the DVD repair files - once again I'm confused!  :thinking: The result of that scan was the same as before BTW - unable to fix some of the corrupt files. 

Oh, and the bcdedit command did nothing, just went back to the command prompt! The diskpart works fine though and gave the info above, hope all this helps...

120
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 22, 2015, 07:55:11 am »
Yeah cheers, I read further down the instructions page after I posted and already re-ran the SFC again!  :tongue:

I ran DISKPART which gave F: as the DVD ROM, C: as RECOVERY, D: as OS and E: as Data Drive (which I partitioned off from my OS which is normally C: in Windows but D: offline).

I tried it using C: \ as the OFFBOOTDIR and D:\windows as the OFFWINDIR - it was still running when I left it earlier, along with a CHKDSK /R on my E:\ drive just to be sure. I'll do the same on the D: (OS) drive when I get back and the SFC's finished, then I'll reboot and recheck the SFC offline again - do those SFC drive letters look right to you now?

121
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 22, 2015, 05:30:21 am »
Right, well that went, well I'm not really sure!  :undecided:

I booted into the installation disk no problem and got to the recovery screen options and selected DOS prompt, as I have with my own repair disk previously. When typing the drive for the offline SFC scan I used F: (as per the instructions) which is the DVD ROM, but it said Windows Resource Protection couldn't start the service! So I tried changing it to C:, which is the RECOVERY partition - same message, and finally managed to get it to run from D:, which is the OS!  :thinking:

So as expected, the scan returned the usual "found errors but was unable to fix them all", which is bound to happen as it's looking at the files on my HD isn't it, which is the same as doing a scan from within Windows itself!?

Have I done something wrong here? It seems to me that all I've done is the same thing I've done using my own system repair disk, which is pulling the info and files from the HD, so I'm not sure what we were hoping to see...

122
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 22, 2015, 04:41:21 am »
Yeah I thought so too - came first thing this morning, but unfortunately they were in 64 bits!!  :wink: Ha, excuse the crap pun - no they were fine, wasn't expecting them so soon though - the marvels of our British postal service at it's (occasional) best!

Ok I'll give that a go then - I have done an offline SFC before but only from my own system repair disk, which I presume has the same files on that came from my own HD rather than the original installation files, so I'll see what difference that makes and whether it repairs anything that the 'normal' SFC can't.

Will get back as and when - may have to be from W8.1 laptop if anything goes amiss with my desktop during the operation....  :omg: fingers crossed!

123
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 22, 2015, 03:34:00 am »
Ok, I hear what you're saying Shane - sounds pretty open ended and could possibly take quite a while...

Meanwhile I have the install disks - many thanks to our great forum member Boggin!  :artist: - I could potentially run the offline SFC any time if that's worth a shot, as it doesn't take too much time, but I'm not sure how to run it though as I've never used an install disk; I won't have time to do a backup and repair install (if that's what you recommend) until the weekend or maybe even later, depending how things go and how long it takes.. :undecided:

124
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 21, 2015, 08:58:58 am »
Think I answered this one at the weekend, but yes I did check and found 0Mb for the SP backup files - I seem to recall deleting them way back when I was cleaning my HD up as I read they wouldn't be required again (little did I know!  :sad: )

That's when I suggested copying the backup files from the HP W7 SP1 laptop I have access to, if you know where they are on the HD, but you didn't seem to think it was possible, unless we've misunderstood each other on this?  :confused:

125
General Computer Support / Re: Missing Windows Servicing Packages files & update problems
« on: April 21, 2015, 08:23:10 am »
Ok, sounds interesting Shane - look forward to seeing how that goes then and whether anything similar can be done with mine....  :smiley:

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