Messages

26

General Computer Support / Re: W8.1 Freezing

« on: November 17, 2018, 05:44:46 am »

Good morning. Re . event error 4 : Error 0x8004401e encountered when trying to load MOF C:\WINDOWS\SYSTEM32\WBEM\EN-US\PROFILEASSOCIATIONPROVIDER.MFL while recovering .MOF file marked with autorecover.  415 entries.
Win features uncheck IE presented error 0x8000FFFF & failed to complete (I use Firefox)

Steps I have taken meanwhile ;
I turned off the "C" missing drive in Sys restore and it disappears, no change in behavior.
 I found a registry back up dated 2nd Nov and applied that, 2 win updates detected & successfully applied reboot however no change.
I did find a new batch of 1D 10 errors ;

id 10
The Appx operation 'RegisterPackageAsync' on 'Microsoft.ZuneVideo_2015.1023.2128.1509_neutral_~_8wekyb3d8bbwe' failed for user '[email protected]' - error 0x80070003: Opening file from location: C:\Program Files\WindowsApps\Microsoft.ZuneVideo_2015.1023.2128.1509_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml failed with error: The system cannot find the path specified.
.. (Error: Package could not be opened.)

Log Name:      Microsoft-Windows-AppReadiness/Admin
Source:        Microsoft-Windows-AppReadiness
Date:          17/11/2018 00:57:25
Event ID:      10
Task Category: (6)
Level:         Error
Keywords:      (128)
User:          SYSTEM
Computer:      Acer
Description:
The Appx operation 'RegisterPackageAsync' on 'Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe' failed for user '[email protected]' - error 0x80070003: Opening file from location: C:\Program Files\WindowsApps\Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml failed with error: The system cannot find the path specified.
.. (Error: Package could not be opened.)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-AppReadiness" Guid="{F0BE35F8-237B-4814-86B5-ADE51192E503}" />
    <EventID>10</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>6</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000080</Keywords>
    <TimeCreated SystemTime="2018-11-17T00:57:25.393624200Z" />
    <EventRecordID>220</EventRecordID>
    <Correlation ActivityID="{66C018A6-7E10-0000-E918-C066107ED401}" />
    <Execution ProcessID="2888" ThreadID="2556" />
    <Channel>Microsoft-Windows-AppReadiness/Admin</Channel>
    <Computer>Acer</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="User">[email protected]</Data>
    <Data Name="Operation">RegisterPackageAsync</Data>
    <Data Name="PackageId">Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe</Data>
    <Data Name="Result">-2147009296</Data>
    <Data Name="Error">error 0x80070003: Opening file from location: C:\Program Files\WindowsApps\Microsoft.Reader_2018.110.1641.4237_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml failed with error: The system cannot find the path specified.
.</Data>
  </EventData>
</Event>
Remind me what is jpm's solution to get your system protection back please.
Am I right to assume that "windows repair" refers to the tweaking repair tool?
Tell me are you UK based (time zones)
onwards,

27

General Computer Support / Re: W8.1 Freezing

« on: November 16, 2018, 04:15:52 pm »

ran the full new improved cmds, sadly,the repair tool froze in safe mode., this time it got up to Repair Job 7 (previously never past 3) up to "Running Repair under user a/c.
In the cmd box last entries read:
Registering 340 files
ERROR: The system was unable to find the specified registry key or value.  this is repeated 5 times then all still.

Don't know if this detail means anything to you !!!
Looking for my prayer mat to enjoy jmp's input.
I'l run repair again meanwhile.

28

General Computer Support / Re: W8.1 Freezing

« on: November 16, 2018, 03:08:39 pm »

Ran the complete cmds, however:
e. Run the following command to manually recompile all of the default WMI .mof files and .mfl files
 cd %windir%\system32\wbem for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s

returned "File not found".

I repeated the full process and no change.
Below is a raw copy of latest event viewer, First 5 "Warning" then next entry, scores of "Error".


Log Name:      Application
Source:        Microsoft-Windows-WMI
Date:          16/11/2018 22:36:51
Event ID:      63
Task Category: None
Level:         Warning
Keywords:     
User:          SYSTEM
Computer:      Acer
Description:
A provider, dsccore, has been registered in the Windows Management Instrumentation namespace root\Microsoft\Windows\DesiredStateConfiguration to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WMI" Guid="{1EDEEE53-0AFE-4609-B846-D8C0B2075B1F}" />
    <EventID>63</EventID>
    <Version>2</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2018-11-16T22:36:51.452232000Z" />
    <EventRecordID>20520</EventRecordID>
    <Correlation ActivityID="{D7E9E239-7DFC-0006-53E2-E9D7FC7DD401}" />
    <Execution ProcessID="888" ThreadID="896" />
    <Channel>Application</Channel>
    <Computer>Acer</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <data_0x8000003F xmlns="http://manifests.microsoft.com/win/2006/windows/WMI">
      <Provider>dsccore</Provider>
      <Namespace>root\Microsoft\Windows\DesiredStateConfiguration</Namespace>
    </data_0x8000003F>
  </UserData>
</Event>
..........................
Log Name:      Application
Source:        Microsoft-Windows-WMI
Date:          16/11/2018 22:36:51
Event ID:      63
Task Category: None
Level:         Warning
Keywords:     
User:          SYSTEM
Computer:      Acer
Description:
A provider, dsccore, has been registered in the Windows Management Instrumentation namespace root\Microsoft\Windows\DesiredStateConfiguration to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WMI" Guid="{1EDEEE53-0AFE-4609-B846-D8C0B2075B1F}" />
    <EventID>63</EventID>
    <Version>2</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2018-11-16T22:36:51.452232000Z" />
    <EventRecordID>20520</EventRecordID>
    <Correlation ActivityID="{D7E9E239-7DFC-0006-53E2-E9D7FC7DD401}" />
    <Execution ProcessID="888" ThreadID="896" />
    <Channel>Application</Channel>
    <Computer>Acer</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <data_0x8000003F xmlns="http://manifests.microsoft.com/win/2006/windows/WMI">
      <Provider>dsccore</Provider>
      <Namespace>root\Microsoft\Windows\DesiredStateConfiguration</Namespace>
    </data_0x8000003F>
  </UserData>
</Event>                                   x5
########################################

Log Name:      Application
Source:        Microsoft-Windows-WMI
Date:          16/11/2018 22:36:51
Event ID:      4
Task Category: None
Level:         Error
Keywords:     
User:          SYSTEM
Computer:      Acer
Description:
Error 0x80041002 encountered when trying to load MOF C:\WINDOWS\SYSTEM32\WBEM\EN-GB\FILETRACE.MFL while recovering .MOF file marked with autorecover.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WMI" Guid="{1EDEEE53-0AFE-4609-B846-D8C0B2075B1F}" />
    <EventID>4</EventID>
    <Version>2</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2018-11-16T22:36:51.186591600Z" />
    <EventRecordID>20515</EventRecordID>
    <Correlation ActivityID="{D7E9E239-7DFC-0006-53E2-E9D7FC7DD401}" />
    <Execution ProcessID="888" ThreadID="896" />
    <Channel>Application</Channel>
    <Computer>Acer</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <UserData>
    <data_0x8000003F xmlns="http://manifests.microsoft.com/win/2006/windows/WMI">
      <Error>0x80041002</Error>
      <MOF>C:\WINDOWS\SYSTEM32\WBEM\EN-GB\FILETRACE.MFL</MOF>
    </data_0x8000003F>
  </UserData>
</Event>
''''''''''''''''
+ System

  - Provider

   [ Name]  Microsoft-Windows-WMI
   [ Guid]  {1EDEEE53-0AFE-4609-B846-D8C0B2075B1F}
 
   EventID 4
 
   Version 2
 
   Level 2
 
   Task 0
 
   Opcode 0
 
   Keywords 0x8000000000000000
 
  - TimeCreated

   [ SystemTime]  2018-11-16T22:36:51.186591600Z
 
   EventRecordID 20515
 
  - Correlation

   [ ActivityID]  {D7E9E239-7DFC-0006-53E2-E9D7FC7DD401}
 
  - Execution

   [ ProcessID]  888
   [ ThreadID]  896
 
   Channel Application
 
   Computer Acer
 
  - Security

   [ UserID]  S-1-5-18
 

- UserData

  - data_0x8000003F

   Error 0x80041002
 
   MOF C:\WINDOWS\SYSTEM32\WBEM\EN-GB\FILETRACE.MFL
 
 
#################################################



onwards...

29

General Computer Support / Re: W8.1 Freezing

« on: November 16, 2018, 10:34:38 am »

Event viewer threw up the unexpected. Latest repeated entries on 2 fronts.
1. Source Printer service  ID 370
2. Source WMI                       ID   4
I'v attched a raw txt file  with details revealed. The last error listed has scores of entries.

I see the printer errors are a windows "thing" no reference to the suit of Cannon software.
So I stopped & disabled the spooler service to see if any improvement.....nada !

Also attch the DXDiag log as I'm in the company of one who can understand these.

30

General Computer Support / Re: W8.1 Freezing

« on: November 16, 2018, 08:59:35 am »

I considered reinstating the Macrium or a Refresh however was concerned that a sys freeze during that process would wreck everything.
I'l check the link you sent but I'm at the edge of my knowledge here. I have a W 8.1 ISO-(feb 18) A disc image file 3.4 Gb on standby !

31

General Computer Support / Re: W8.1 Freezing

« on: November 16, 2018, 05:45:06 am »

After sleeping on it, to eliminate a memory fault, I ran mdsched.exe in a preboot environment and no errors found. This process ran for "several minutes". I attch a fresh msinfo32 file to assist in possible diagnosis.

32

General Computer Support / Re: W8.1 Freezing

« on: November 15, 2018, 04:02:41 pm »

yes, will leave it tonight.
cheers !

33

General Computer Support / Re: W8.1 Freezing

« on: November 15, 2018, 03:50:36 pm »

Yep, got it:
Chk disc log:
Checking file system on C: Volume label is Acer. Stage 1: Examining basic file system structure ... 623360 file records processed. File verification completed. 7560 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 692374 index entries processed. Index verification completed. Stage 3: Examining security descriptors ... Security descriptor verification completed. 34508 data files processed. CHKDSK is verifying Usn Journal... 41641352 USN bytes processed. Usn Journal verification completed. Windows has scanned the file system and found no problems. No further action is required. 214376447 KB total disk space. 64085828 KB in 169168 files. 119700 KB in 34509 indexes. 741751 KB in use by the system. 65536 KB occupied by the log file. 149429168 KB available on disk. 4096 bytes in each allocation unit. 53594111 total allocation units on disk. 37357292 allocation units available on disk. ---------------------------------------------------------------------- Stage 1: Examining basic file system structure ... Stage 2: Examining file name linkage ... Stage 3: Examining security descriptors ... Windows has scanned the file system and found no problems. No further action is required. 
   00830900A61B0300C6E4050000000000B50100002E0000000000000000000000

34

General Computer Support / Re: W8.1 Freezing

« on: November 15, 2018, 03:19:03 pm »

Hmm, The intensive disk activity for the check is unnecessary wear on the SSD, and is generally recognised as a bad idea. Though I plan on swapping out the SSD, put it in a USB enclosure to another laptop (to grab data ).I have the original factory fitted drive which I cloned to my current SSD several months ago. I will fit that tomo and will see if that is stable. Interesting...thanks for your time and will keep you posted.
Any thoughts about the 2 "C" drives detected in Sys Restore ?

35

General Computer Support / Re: W8.1 Freezing

« on: November 15, 2018, 02:50:11 pm »

4 Gb USB stick (to try and copy data). Same behavior when USB removed.

36

General Computer Support / W8.1 Freezing

« on: November 15, 2018, 01:05:16 pm »

W8.1 Freezing.
Symptoms :
W8.1 runs for 3 minutes and then freezes. access to the cursor, nothing else. Forced restart and see a change in log in detail. Previously I used a 4 digit pin, now it needed my hotmail password.
Checked :
Task Manager, no wild processes & all appeared normal. Page file, System managed. Ran System Restore which failed to detect previous snapshots. Ran SFC Scan now, OS froze after 20%. 
Then time to try Tweaking Repair tool, launched app then into Safe Mode and again system froze after 3 to 4 minutes.
 Now this something new. Thinking possible hardware now. Fan kicking as normal, not running hot. So reseated the SSD drive and Ram and did the battery out / hold power button. No improvement.
Digging deeper, with multiple restarts,  checked Disc Management and then  System Restore which showed 2 entries for C, one label "System" the other "Missing". (See Attach 1)  While trying Configure on the missing C drive an error indicated wrong path. (Se Attach 2)
So the only recent change was an auto upgrade to Malwarebytes trail, have disabled that on start up. No change.
So at this point I'm lost! Hope I have detailed the issue so someone (boggin) can help with diagnosis. 

37

General Computer Support / W8.1 with 6 partitions !

« on: February 09, 2018, 05:05:00 am »

My current W 8.1 displays 6 partitions, 3 which are marked "Recovery". My question is what are they, can I see dates of creation or inspect any information on them.
The history of my Acer E!-571 (2012)
Shipped with W.8. upgraded to 8.1 and a recent custom install of 8.1.ISO due to issues with a recovery with factory image W 8. My intention would be to see if my recent install has generated a new recovery partition which I could revert to should more issues arise.
I do not wish to loose any Acer utilities in the process.

38

General Computer Support / Remove McAfee from W 8.1

« on: February 03, 2018, 06:06:41 pm »

 Remove McAfee from W 8.1
After performing a recovery, I used the McAfee removal tool. However there are elements remaining. How do I remove them? No entries in "Uninstall Program's".

39

Tweaking.com Support & Help / Re: how can I launch the repair app with network access in safe mode?

« on: January 30, 2018, 09:55:02 am »

So when I launch the repair app and enter safe mode thru it, it choses Safe mode without networking.  Odd?

40

Tweaking.com Support & Help / how can I launch the repair app with network access in safe mode?

« on: January 30, 2018, 07:56:08 am »

W 8.1. Issue eratic lock ups.
Ran the repair and found 740 missing packages (related to win updates it said). Ran it again and deleted the missing packages. Ran memory diagnostic & chek disk, nada!
Event viewer : ID 33.  Activation context generation failed for "C:\WINDOWS\system32\UIRibbon.dll". Dependent Assembly Microsoft.Windows.GdiPlus,language="&#x2a;",processorArchitecture="&#x2a;",publicKeyToken="6595b64144ccf1df",type="win32",version="1.1.6000.16386" could not be found. Please use sxstrace.exe for detailed diagnosis. 

 Currently when I update windows, it detects 6 current important,  downloads, installs however on reboot it reports failure on updates and removes them before completing the boot cycle. I get occasional dialogue box saying "Windows not responding, end process".  My question is about the Repair app. When I launch and go to Safe mode to run it, it goes off line in Safe mode. I go to the wirless settings and "Connect" to the wirless router, however I see a triangle on the wirless icon. So despite the 15+ odd minutes while in the DISM part I suspect nothing is connecting on line. So how can I launch the repair app with network access in safe mode?

41

General Computer Support / Re: My PC is dead, can't complete post

« on: January 09, 2018, 10:28:00 am »

Glad at least to see you have found the cause.

Will you be able to return the mobo or have you ended with a spare one ?

I gave it to a mate who actualy might use it !

solved

42

General Computer Support / Re: My PC is dead, can't complete post

« on: January 09, 2018, 07:18:42 am »

Hope it works out for you and Max

Well the solution finally turned out to be reseating the CPU. Needless purchase of Motherboard in this case. Ah, the learning curve!!

43

General Computer Support / Re: My PC is dead, can't complete post

« on: December 11, 2017, 04:55:50 am »

I got a continous tone without the Ram  So I pulled apart my other PC and swapped PSU & AMD GFX card, no change. So that leaves  MB, CPU & Ram. So the laws of probability (failure rate) point to the MB. Also the easiest, just a click with ebay. So pulled the trigger on that and might have it by the weekend. Time to get thermal paste. Will let you know outcome.
thanks again for your time.

44

General Computer Support / Re: My PC is dead, can't complete post

« on: December 10, 2017, 10:22:30 am »

 Considering this :
http://www.ebay.ie/itm/Gigabyte-GA-F2A55M-HD2-Rev-1-2-Socket-FM2-MicroATX-Motherboard-HDMI/292218261747?hash=item440990d0f3:g:11oAAOSwraZZlb10

Its a spare machine so no hurry.
thanks for your time.

45

General Computer Support / Re: My PC is dead, can't complete post

« on: December 10, 2017, 09:37:13 am »

yep

46

General Computer Support / Re: My PC is dead, can't complete post

« on: December 10, 2017, 08:54:57 am »

If you remove the module and boot, you should get the memory error beeps but if you don't then that tends to point to the motherboard.

Ah, good diagnostic advice ! However as I got a constant tone after removing Nvidia from PCI.

47

General Computer Support / Re: My PC is dead, can't complete post

« on: December 10, 2017, 08:33:34 am »

Tested monitor / cable, both good.
Ram :1 stickof DDR 3, 8gb. reseated.
Now I have a 2 Gb DDR 2 modual in onother pc. Can I substitute this to eliminate this as cause ?
Unsure how to test power supply.

48

General Computer Support / My PC is dead, can't complete post [SOLVED]

« on: December 10, 2017, 07:11:10 am »

W 7 : Motherboard Gigabyte GA-FA55M-HD2
My PC is dead, can't complete post.  I suspect a hardware issue. So diagnosis begins; The CPU fan runs and I hear the hard drive spinning up. No beeps. The screen is dead so I cant access bios.  There is a discreet Nvidia card fitted. To rule out failure of the Nvidia card I need to revert to the on board graphics via Bios. As the screen displays nothing how can I switch graphics ? 
I removed the Nvidia from the PCI and got a constant tone from the board. Also shorted jumpers on the board to clear CMOS settings to achieve default settings in the hope that it would revert to the integrated graphics. Nada !
Dont wish to replace the board until I eliminate the Nvidia as causing the issue.
Thoughts ?

49

General Computer Support / Re: Boot times are in need of attention

« on: February 15, 2017, 08:37:47 am »

Yep, you know what its like,  thanks for the navigation  Let the i7 sing !
this topic is now solved.

50

General Computer Support / Re: Boot times are in need of attention

« on: February 15, 2017, 04:17:24 am »

Improved Times:
Power up to log in-31"  Desktop Icons load additional 15"

Well steady progress I think, reverted to VGA_Intel_9.17.10.2867_W8x64U_A and seems more responsive, found another reoccuring error :
"NT Kernel Logger" stoped due to the following error 0xC000188
Event ID 3
Some discussion on this Intel related:
https://communities.intel.com/thread/110236'

Proposed solution extract
"With this no more boot.etl file is created for nothing and you mantain the Nt kernel events active by default.
Stop the Nt Kernel Logger in Computer Management/Performance/event trace sessions.
Go to the regedit and search all QUEENCREEK entries and delete.
Start Nt kernel logger and restart windows.
No more 2017_01_12__01_13_29_boot.etl in C:\Program Files\Intel\SUR\QUEENCREEK\ folder".
What do you think?