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Messages - Boggin

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Does Event Viewer record anything with a time stamp when it freezes ?

Which cmds have you run ?

It's possible that could be resolved by taking ownership of the Groups folder and then delete as normal.

At the bottom of this article is a link to a Hack to add Take Ownership to your right click context menu which negates the need to manually change the registry as the article also describes.

I have this on both my Win 10 and a Win 7 laptops.


From Googling how do I remove Archive, RSS feeds, Conversation History and Search Folders from office outlook, this is the best article I could find, but you can also Google that to see what you come up with.

As I've said, I've never used Outlook so I'm reliant upon Google to try and resolve your problem.

Here are two articles for how to permanently delete folders in Outlook.

The first is to delete the folder and the second is for deleting the contents of the deleted items folder.

Hope these are of better help.

You could try the cmd again but without the /quiet and /forcerestart on the end.

wusa /uninstall /kb4586864

Then reboot.

I've found that quiet doesn't work on Win 10 and there was no forcerestart in the wusa help menu.

It looks like the Google article I came across was incorrect - sorry about that.

Feedback & Suggestions / Re: I just want to say thank you!
« on: June 07, 2021, 02:36:11 PM »
Glad you have found the program so useful.

I've passed a link for your thread onto Shane, but not sure when he'll respond as he's extremely busy.

BTW - While all donations are welcome, I don't think he's that hard up :)

Open either a Command Prompt (Admin) or Powershell (Admin) and enter this cmd to remove that update.

wusa /uninstall /kb4586864 /quiet /forcerestart

You can copy & paste that cmd to the prompt to avoid typos.

The machine will auto reboot then go to Settings/Update & Security and run a manual check for updates to see if it picks it back up.

I don't use Outlook but from a Google -

1.In the folder pane, right-click the folder or subfolder you want to delete.
2.Select Delete folder.
3.Select OK to confirm.

10 Support & Help / Re: Chkdsk reports false positives
« on: June 03, 2021, 01:50:44 AM »
I've performed the chkdsk through WR and got the same results as you, but it does warn about false errors.

I would advise performing your own chkdsk /f as well as a sfc /scannow, but I will pass this onto Shane.

Support for all WR users will be afforded in the forum.

Any program related queries will be passed onto Shane or jpm who is an admin.

If you have a specific query you can email jpm (Jim) at as a registered user.

State you are a Pro user.

I've passed this onto Shane but as he's extremely busy, I don't know if/when I'll get a reply.

General Computer Support / Re: quickbooks won't open after update
« on: June 01, 2021, 02:58:36 AM »
That is an useful article but not applicable to post in a Windows repair support forum.

14 Support & Help / Re: Machine won't boot after repairs
« on: June 01, 2021, 01:36:42 AM »
The Win 10 ISO needs to be used with bootable media.

When you create a bootable install USB it will remove any files already on it.

I use 16GB sticks for my Win 10 bootable media.

Everything Else / Re: need to learn more about windows 8
« on: May 31, 2021, 02:08:46 PM »
Win 8.1 reached its mainstream support on Jan 9 2018 and will end its extended support on Jan 10 2023.

You can still upgrade your Win 8 machines to Win 8.1 as Win 8 is no longer supported -

Win 10's extended support will end Oct 2025 so that still has some life in it.

Everything Else / Re: need to learn more about windows 8
« on: May 31, 2021, 01:07:57 AM »
When you Google win 8/8.1 tutorials you will see a number of links.

General Computer Support / Re: Windows 10 Pro N Not Compatible?
« on: May 31, 2021, 01:03:14 AM »
I think you would need to contact Microsoft about this as from what I've found, you should be able to install the media pack on N and KN systems.

How are you attempting to install - clicking on Run on the download or Save to manually install.

Are you getting any error messages on the install ?

My brother has a Dell laptop and there were some compatibility problems in getting the feature update 20H2 which Microsoft knew about with Dell, but I think that has been resolved.

There may be similar problems that is causing your installation problem and contacting MS may be the only answer.

This is a Windows support forum.

You may be able to get help with your problem at this mac forum -

Welcome to the forum and glad you found the thread helpful.

20 Support & Help / Re: Machine won't boot after repairs
« on: May 18, 2021, 02:45:19 PM »
If you have access to another machine you can create a bootable Win 10 USB.

The ISO is now too large for a DVD.

You will need at least an 8GB stick - I tend to use 16GB USBs.

When you've done that, insert the USB into the affected machine, tap F12 as you switch it on then use the cursor keys to select the USB drive and press enter.

This will boot the machine.

Navigate to the Install screen and click on Repair your computer - Troubleshoot.

You can either select Start-up Repair or the Restore point option.

To Alvin W. Duff - what is the purpose of your post ?

I don't think he has to work for a living again :) - so perhaps not.

I would have thought that with a name like Bill Gates, you would have known all about Windows :lol

AFAIK that repair can only be run from within the program.

This article has a number of steps you may be able to execute remotely for different versions of Windows -

Hope this helps.

That's great news and thanks for the update.

I didn't initially see your reply as it was waiting to be approved.

There is a cmd to reset the store, but because of other problems you were having, I didn't think it would work for you.

The cmd is wsreset.exe

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