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Computer Help / Windows Update isn't downloading updates? why?

« Last post by taylor1277 on Today at 04:46:43 PM »

So I had a hard drive failure so the geeks at Best Buy tell me, but when I pug my drive into a slave drive,hmmmmmm I will be damn it works. Windows wouldn't load up, so that is why I took it to the best.
So I asked them to download windows 8.1 x64-bit. and install Chrome and update windows completely. I will take it from there which you think you wouldn't have to ask them to do. ( do you ask your mechanic to put the wheel on when he finishes your brakes) anyway so I am looking at my windows update today. it says it was never updated, and won't update now. it actually says that I have all updates. that was like 2 weeks ago that I took my system to Best Buy can someone help. I am getting tired of buying programs that don't work. I have been looking at Tweaking.com software another program that promises to fix this and fix that I do a lot when I need to fix situations. I try but I am getting tired of spending more time keeping my computer to run and I am pretty knowledgeable when it comes to computers I do good. So can someone help me with this.

Computer Help / UAC- User Account Control, what is going on. Hopefully someone here can help.

« Last post by taylor1277 on Today at 04:11:42 PM »

what I thought would be a little problem. Evidently it is a major problem. Okay what happens is when I want to open a program. I click on run as admin. and then a User Account Control box comes up, that I have to either answer yes or no too. here is my problem, my mouse doesn't recognize the box at all. I can see the box and all but the mouse won't respond to it, like its not there. I have to click on the touch screen to make it work. So what is this problem. How do I fix this.

please if you don't understand what I am asking and you never used win 8.1 64-bit then please don't answer. please ask me any info you might need that I forgot, thank you. but my problem is up above.

Tweaking.com Programs & Site Help & Support / Re: Safe mode

« Last post by Boggin on June 25, 2019, 01:55:05 PM »

Does Event Viewer record anything that may apply ?

Which antivirus program are you using ?

Can you open a Command Prompt (Admin) and copy & paste these cmds which will auto run except perhaps for the last one where you will need to press enter and then try the updates again.

These cmds will reset the update components.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Enter exit to close the cmd window.

If they still don't download, you could try disabling your antivirus program if using a 3rd party one.

These cmds may also help - each will take a little while to run -

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

sfc /scannow

Let me know if the sfc /scannow reports anything other than no integrity violations found.

If that comes back clean, try the updates again.

Tweaking.com Programs & Site Help & Support / Re: Safe mode

« Last post by BarbaraWhynot on June 25, 2019, 01:42:40 PM »

So I got home and did a hard restart. The computer went back into normal mode after all that

I still can’t get windows 10 to download updates. If you have any thoughts on that I’d appreciate it. Thx again for all your support!

Tweaking.com Programs & Site Help & Support / Re: Safe mode

« Last post by Boggin on June 25, 2019, 09:10:13 AM »

When you get home, switch the computer on and power shutdown when the Windows logo comes.

Do this another twice and let it continue on the third go.

This will take it to diagnostics mode and will probably say it cannot fix.

Click on Advanced options then on Troubleshoot/Advanced options where you'll see the option to use your restore points.

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