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Messages - Boggin

Pages: 1 ... 345 346 [347] 348 349 ... 390
8651
You should delete all McAfee residue as it can still conflict.

I would leave those Dell recovery files for now and Shane will advise on those.

How did the dism and subsequent sfc commands go ?

8652
Have a look at the optional ones first as MS is pushing some to ease upgrading to Win 10 and if you have no intention of taking up what looks like a proposed free upgrade, then you can hide them.

The Optional ones I have hidden are -

KB2952664
KB2990214
KB3013531
KB3020369
KB3045645

When you drag & drop the drivers folders back in, you should be able to click on the name System32 and will probably get a prompt to merge.

I wonder if that sfc /scannow error is because of the bad sectors - check to see if the command will run in Safe Mode.

You may have to reinstall Avast.

8653
If you backed up the Drivers folders from Windows\System32 before the repair install, then you can drop them back in and that should resolve some problems.

If you are able to download Windows Updates then your Internet must be working okay and it can drop some drivers in for you to keep you going.

8654
Did McAfee Security come preinstalled on the computer ?

Running two active AV programs can cause a range of anomalous problems and of the two I would opt to get rid of McAfee.

These are the instructions to fully uninstall McAfee https://service.mcafee.com/FAQDocument.aspx?id=TS101331

As for the other bits, see what happens when you disconnect from the Internet.

For the sfc /scannow finding corruption, open a Command Prompt (Admin) and enter -

dism /online /cleanup-image /restorehealth

See what that reports and if it comes back clean then redo the sfc /scannow to see if it still reports corruption.


8655
General Computer Support / Re: Lost prior backups so cannot restore
« on: May 09, 2015, 05:32:20 am »
Hiya,
It is in CHKDSK mode
We shall see.
Feel like I want to try to backup docs, photos and anything I can onto disk or external HDR. Then take it somewhere.

Do you know the best way to backup that kind of thing without using restore/backup in control panel area?

You could use drag & drop to copy stuff onto an external HDD and with photos, you can highlight them all and do copy en bloc.

8656
General Computer Support / Re: Windows 8.1 apps don't work.
« on: May 09, 2015, 05:25:32 am »
Other than for confidential info, it's best if any remedial advice is given in the open forum so that Shane can keep a track on what steps have been taken, but since it's about a month since the OP posted and has not responded, he has either managed to fix himself or gotten help from elsewhere.

And Welcome to the forum Albert :smiley:

8657
Fixed at last ! :D

8658
General Computer Support / Re: Repair Help with IE corrupted files
« on: May 09, 2015, 05:17:55 am »
That's good news - it's just that I could have sent you a Win 7 x64 SP1 universal install disk if you'd been stuck.

8659
General Computer Support / Re: Windows update corruption
« on: May 08, 2015, 02:00:24 pm »
While your error code isn't listed among these, this is a more extensive WU trouble shooting procedure and while it won't cause any harm, may do some good of which, some you have already done.

It may be advisable to create a restore point prior to deleting the contents of the catroot folder and prior to making any changes in the registry.

https://support.microsoft.com/en-us/kb/2509997

8660
General Computer Support / Re: Windows update corruption
« on: May 08, 2015, 08:29:44 am »
Wonder if these commands run as an admin from the command prompt would help -

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

You can copy & paste them to the prompt and they'll auto run then enter exit to close the command window and try again.

If any seem to hang, just press enter.

8661
Looking good - did you get the Bookmark files sorted ?

8662
General Computer Support / Re: Windows update corruption
« on: May 08, 2015, 06:29:31 am »
Does the Get help with this error link give any suggestions ?

Not sure if Event Viewer will be any help as of late for me, clicking on the blue online help link in there has returned a 404 error.

8663
Well, at least it's still going and to cheer you up, you still have the Windows Updates to look forward to ?  :smiley:

8664
General Computer Support / Re: Windows update corruption
« on: May 08, 2015, 01:36:08 am »
I tend to go to that first link I've posted to identify WU errors and as it wasn't listed, thought you had done a typo - sorry for that.

The 663 code (from a Google) can affect a number of updates, mainly Office and .NET Framework, but to have it for 13 WUs all I can suggest for the moment is to run the MS Fix it to reset Windows Update Components and then let us know if that allows any more to be installed and if you can post the KBs that fail and any change in the error code. https://support.microsoft.com/en-us/kb/971058

One of the Google's suggestions was to temporarily modify or turn off UAC which you can also try if the Fix it doesn't improve matters.

8666
Did you run the bcdedit |find "osdevice" command first to determine the correct partition ?

Edit - Been having another dig around for the "resource protection" error and found this which worked for someone, but academic now.

Perhaps Shane could comment, but once the repair install is complete, try the offboot sfc /scannow again.

------------------------------------------------------------------------------------------------------------------

Ok folks quit your freakout...the answer exists and Google can find it. I fixed it on mine.

My symptoms:
•Windows update fails
•Manual install of service pack fails
•sfc fails
•Windows Modules Installer (aka TrustedInstaller) won't run and returns error 126
•...other stuff I can't remember fails
•Errors like CO_E_SERVER_EXEC_FAILURE(0x80080005)

I read through a number of threads like this, here and on other sites. I tried the instructions above to no avail (although I can't be sure they weren't part of the solution). Then I found this:

http://www.vistax64.com/tutorials/282940-windows-modules-installer-error-126-fix.html

There is much detail there, written in broken English, with screenshots provided. Here is what worked for me, partially copypasta and partially paraphrased for brevity and clarity:

I was missing the following registry key:
 HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version.

 To fix it:
 1. Navigate to C:\Windows\Servicing\Version and read the name of a subfolder. It will be named something like 6.1.7600.16385. That is your {TrustedInstaller ID}. Copy the name of that folder to the clipboard (and paste it in Notepad for safe keeping).

 2. Find a subfolder in C:\Windows\WinSxS whose name starts with:

 x86_microsoft-windows-servicingstack_31bf3856ad364e35_{TrustedInstaller ID} (32bit Windows)

 amd64_microsoft-windows-servicingstack_31bf3856ad364e35_{TrustedInstaller ID} (64bit Windows)

 Copy the name of that folder to the clipboard (and paste it in Notepad for safe keeping).

 3. Create subkey "HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version". You will need to take ownership of "Component Based Servicing" then give yourself full access permissions before you can create the key.

 4. In the new Version key, create an "expandable value" using the TrustedInstaller ID as its name and the complete path of the folder you identified in WinSxS as its value. Properly you should use %SystemRoot%\WinSxS\whatever instead of C:\Windows\WinSxS\whatever.

8667
General Computer Support / Re: Fire Fox opens then cloes
« on: May 07, 2015, 10:12:20 am »
Where do you get the 64 bit Firefox version from - I run Win 7 x64 Home Premium and downloading FF has only ever given me the 32 bit version.

Perhaps there's compatibility issues - what does the default 32 bit version run like ?

Have you typed about:crashes into the URL search box to see if that provides any info ?

Edit - Have Googled for Firefox 64 bit but only info so far is that it's still a Beta version. http://www.mozilla64bit.com/

8668
Just an update on the disks, Malcolm.

I've posted them off 1st Class Post this morning as I was unable to get out yesterday.

8669
General Computer Support / Re: Lost prior backups so cannot restore
« on: May 06, 2015, 12:51:29 am »
Using the Advanced Boot options, if it boots up into a working Safe Mode with Networking you can go to Dell Support and enter the Service tag which will let you drill down into the support pages to find your video drivers.

http://www.dell.com/support/home/us/en/19/Products/?app=drivers

8670
General Computer Support / Re: Repair Help with IE corrupted files
« on: May 05, 2015, 03:30:13 pm »
Have you found your Ultimate disk then to perform the repair install ?

8671
@ Shane - Malcolm is going to try an offboot sfc /scannow first before the reinstall which is why I've posted the instructions, as it came up in a PM conversation when he PM'd me his address so that I can send him the install disks.

8672
General Computer Support / Re: Lost prior backups so cannot restore
« on: May 05, 2015, 07:13:58 am »
Anything that you have uninstalled will be lost but some of the files could still be in the Recycle Bin unless you have emptied that.

If you haven't used the computer too much since getting rid of that stuff, you could see what you can recover with EaseUs http://www.easeus.com/datarecoverywizard/free-data-recovery-software.htm or AsofTech http://www.asoftech.com/articles/recover-data-after-system-restore.html although I don't know if the latter is a freebie.

8673
With the time you have spent on this, you could have done a factory reset by now :lol - but with bad sectors that could have had problems of its own had they gone unnoticed.

As for the partition/drive letters changing, even though the OS is in C: - when doing anything outside of Windows, Windows can see the OS in a different partition which is why when executing the offboot sfc, you need to make a note of the location or run the command bcdedit |find "osdevice" - so I suppose if one letter gets changed then the rest will probably move up, but I don't know why.

At least you have everything backed up externally should the drive fail.

8674
General Computer Support / Re: Blue Tooth Error
« on: May 04, 2015, 02:10:16 am »
It could be because of a bad driver - what Bluetooth device(s) are you using ?

I would start by reinstalling the Realtek Bluetooth driver, or you could try your restore points to prior the error.

8675
General Computer Support / Re: Lost prior backups so cannot restore
« on: May 04, 2015, 01:57:13 am »
You could try booting up into the Advanced Boot options by tapping F8 (usually) as you switch on to select Safe Mode and retry the restore point from there, or select Last Known Good Configuration to see if either of those helps, but it's always best to create regular full system images onto external media - either on DVDs or an external HDD.

When you save the images on an external HDD, the newer one will overwrite the old one, so you need to check everything is AOK before creating the new one.

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