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Messages - Boggin

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101 Support & Help / Re: Problem with shopping cart
« on: July 26, 2021, 01:40:06 PM »
Glad to see that you are mostly satisfied.

As for your files, WR may have defaulted the settings.

On testing previous versions of the program, after the reboot I could get up to 14 of there was a problem with a particular app and it was reassigned to something else.

However, I would restore with the system image I created before running the program.

That doesn't happen with 4.11.4 - I have yet to test run 4.11.5.

102 Support & Help / Re: Problem with shopping cart
« on: July 23, 2021, 01:23:08 AM »
Good for you.

I've attached my log from when I ran WR on this machine and you will see I got similar results.

I see a lot of Access denied items scrolling down the screen but they are too fast to read.

In Safe Mode with Networking, Win 8.1 and Win 10 disable wireless but you can manually reconnect by clicking on your wifi icon then on your SSID and select Connect.

Left click away and that will close that pane where you see a full wifi icon.

Losing wifi could because of interference from other local users and changing the channel in the router can resolve that.

Details for logging into the router should be on its rear.

This program will show which channel you are using and using the Link score will help you find the best channel.

When the right pane populates, click on NETWORKS and it will advise you which channel to change to for best results.

Most routers channel settings are set to Automatic so it could drop you onto any channel.

I assume you are using Win 10 so open either a Command Prompt (Admin) or Powershell (Admin) and enter these cmds and then run WR again to see if you get the same type of logs.

dism /online /cleanup-image /restorehealth

sfc /scannow

Enter exit to close the cmd window.

You can manually remove temp files prior to running WR and that is to go Start - type %temp% and press enter.

If that is highly populated then press CTRL and a together to highlight then CTRL and d together to delete.

You will need to empty the Recycle Bin afterwards.

BTW - why do you need to remove the laptop battery to boot into Safe Mode with Networking, or did I misunderstand you ?

When I ran the Pro version on my Win 10 laptop, I got an error in that section but it was for source files not found.

I do initially get an access denied in the Network repair as you do but it also goes on to successful repair.

I also get an access denied in the Windows Updates section.

General Computer Support / Re: The coordinate regisrty backup ?.
« on: July 17, 2021, 03:00:02 PM »
The default setting for Volume Shadow Copy is Manual but not Started.

As yours is showing as Started then the registry backup program could be using it or Windows could be creating a restore point.

No conflict.

How have you set the schedule for the back up to make them ?

I just occasionally create system images onto external media.

You could be right as you got the black flashing screen before disabling the Intel graphics.

Keep us updated.

On two of my Toshiba laptops while you can't see the CMOS battery, you can see the pins to short out after removing the RAM modules.

Perhaps yours is similar in that context, but it has to have a CMOS battery fitted to retain the BIOS settings.

Let's hope he comes back with favourable reply.

Will resetting the BIOS get his Intel main graphics back ?

The hardware issue is that he disabled his main Intel graphics.

I'm trying to get him into Safe Mode from a blank screen.

111 Support & Help / Re: Lost Key?
« on: July 14, 2021, 02:32:02 AM »
OK - Thanks, Tim.

Can you ask Jim to have a look at this one -,6807.0.html

That could be worth a try but I'm not familiar with using a VGA cable - I've only ever used laptops.

The only way I could assimilate your problem would be to disable my Intel graphics which I'm loathe to do should I just end up with a black screen and not be able to get back in.

Switching on and powering down should be done consecutively while Windows is starting to see if you get the Automated Repair screen.

Do that twice and the Automated Repair screen should come up when you switch on the third time.

You may have to repeat that process and power shut down three times for the Automated Repair screen to come up when you switch on the 4th time.

It does it after power shutting down just twice for me.

If you get that screen it will go onto diagnosing your pc then attempting repairs which can take a while.

The machine eventually booted Windows but I'm not sure what you will get with not having any main graphics.

I don't know what you are using to post on but if you have access to another computer, you could create a Hiren's Boot disk to see if that can find a way to boot up with your onboard VGA graphics.

Use the 15.2 download button.

113 Support & Help / Re: Lost Key?
« on: July 13, 2021, 02:13:36 PM »
The email that you registered on the forum with for Article_86 is

The one you registered with for Article86 is

Perhaps these will help Tim.

BTW - Why "infamous" ?

Can you hold down the Windows logo key at the same time as pressing Ctrl, Shift + B

You should see the screen dim or flutter and hear a beep, which means that Windows is trying to refresh.

This may get you into Safe Mode to use the onboard VGA graphics.

Another way to get into the advanced options is to start and power shut down three times which should give you the diagnosing screen to take you onto those options to select Safe Mode with Networking.

If you have access to another machine then you can create a Win 10 install USB (min size 8GB) then follow the steps in this article to reinstall your graphics drivers.

This article will guide you through creating an install USB -

While it doesn't mention Win 10, the steps are similar, although I'm not sure about Step 6.

Let me know how you get on.

You may well have had a display problem which was exacerbated by the repair program, but that's only a guess as this has never been reported before.

In your opening post you said it was taking 2 - 3mins but after changing ports, that is down to one minute so perhaps it lies with the router.

Is the delay now on start up as well as after a restart ?

Switch off your PC and router and remove all power cables as well as the Ethernet cable.

Leave those off for about 30mins then switch just the router on.

When all of the lights are on, Ethernet connect and switch the PC on.

You may want to try a different router port.

When everything is back up and running, reboot to see if there is any improvement.

Those steps power cycle the router but leaving it off for 30mins should give you a new external IP address.

I can make a note of your current IP address and compare it when you post next after the recycle and reboot.

I'm not sure if this could be a DHCP or DNS issue and was hoping changing the ports may have helped.

Open a Command Prompt (Admin) or Powershell (Admin) and enter these cmds -

netsh winsock reset

netsh int ip reset reset.log txt

ipconfig /release

ipconfig /renew

ipconfig /flushdns

ipconfig /registerdns

shutdown /r /t 00

Then see what it's like after the reboot.

If that doesn't resolve can you go into Event Viewer to see if it has recorded anything.

When Event Viewer opens, ensure Event Viewer (Local) is highlighted in the left pane - if it isn't then just click on it.

When it has read the data, click on Error then on View All Instances of This Event in the lower right pane.

Clicking on any will give more details in the pane below.

Can you try a different Ethernet port on the router to see if that resolves.

118 Support & Help / Re: Registry backup problem
« on: July 09, 2021, 01:51:07 AM »
How are you getting on with this ?

Going back to deleting the Windows.old folder, I took ownership of it and then attempted to manually delete it but it said it would take about a day which is why I opted for Disk Cleanup.

119 Support & Help / Re: Registry backup problem
« on: July 08, 2021, 01:34:55 PM »
A repair install is done from within Windows/Windows/File Explorer - insert the install media and double click on its drive.

This will start the process when using a DVD but will open to its files when using an USB where you would then double click on setup Application.

Is this how you did yours ?

I've tried a couple of times to perform a repair install on my Toshiba Win 7 Home 64bit laptop but in both cases, it got to the same point and then rolled back.

120 Support & Help / Re: Registry backup problem
« on: July 08, 2021, 03:54:30 AM »
When you perform a repair install Windows creates the Windows.old folder.

With Win 7 you require a valid product key whereas in Win 10, that digitally activates.

I recently performed a repair install on my other Win 10 laptop but needed cleanmgr to delete that folder as it's sizeable.

Can you see what happens in a clean boot should it be something in your Start-up menu that isn't being cleared on the restart.

You could also try resetting your network adapter by opening a Command Prompt (Admin) or Powershell (Admin) and entering these cmds -

netcfg -d

shutdown /r /t 00

Then see how it connects after the reboot.

However, create a restore point before running those cmds.

122 Support & Help / Re: Using for firstime
« on: July 06, 2021, 01:40:27 PM »
No, that isn't normal - it only takes about 45mins on mine.

Stop the program and open a Command Prompt (Admin) or Powershell (Admin) and enter these cmds -


That is a read only version but should report if there are any bad sectors on the HDD.

If that completes then enter these -

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

sfc /scannow

Enter exit to close the cmd window.

These will all take a little while to complete with the first two reporting completed successfully.

The sfc /scannow can either report no integrity violations or that it has repaired all corruption.

Try Windows Repair again after they complete.

If the chkdsk reports kbs in bad sectors then you will need to immediately create a system image in preparation for full failure.

Performing a chkdsk /r may buy you some time so the system will still work, but once sectors start to go bad, they can escalate quite quickly.

Let me know how you get on.

General Computer Support / Re: W 7 DISM Error 87
« on: July 06, 2021, 08:22:02 AM »
Unfortunately the dism cmds don't work on Win 7.

Download and run SFCFix to see if that can repair the system - it will produce its own log.

If it reports it is unable to repair all then register on the forum and open a thread where you may be presented with a script to repair the corruption.

You will be required to post the sfc /scannow CBS log.

Windows has another tool you can download which may or not resolve and that is the System Update Readiness Tool (SURT).

Scroll down to the Win 7 section.

However, a final solution could be that you will need to back up your personal files and factory reset the machine.

124 Support & Help / Re: Registry backup problem
« on: July 05, 2021, 01:49:55 PM »
You will need to go back into msconfig and re-enable one item at a time, reboot then see which one is causing the problem then leave it disabled/stopped.

It could be an item in Start-up or one of the non-MS services.

I only have Realtek Audio items enabled in my Start-up.

125 Support & Help / Re: Registry backup problem
« on: July 05, 2021, 08:26:03 AM »
When you go into msconfig click on Services then check the box to hide all MS services then hit Disable all - Apply - OK then click on Start-up and Disable all - Apply - OK then reboot.

You haven't said what the CPU usage is before running RB.

Compare that with the CPU usage after the reboot into a clean boot before you try RB.

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