Messages

9351

General Computer Support / Re: Cannot install Windows Updates

« on: November 05, 2014, 01:26:27 pm »

Can you try it again in Safe Mode with Networking ?

9352

General Computer Support / Re: I could not record song in Audacity.

« on: November 05, 2014, 08:35:06 am »

I recently had a similar cover picture problem as well as displaying it with unknown album and song title with a pre-recorded CD using WMP.

When I stopped the playback I was presented with the option to resume or go to the Library and on going to the library there was a link to update the album info which then gave me the cover on playback.

This may resolve WMP for you .

9353

General Computer Support / Re: Cannot install Windows Updates

« on: November 05, 2014, 08:20:13 am »

Can you tell me how to access the "systems readiness tool" as I am an amateur when it comes to computers

Just click on this link and run it as you did before http://www.microsoft.com/en-gb/download/details.aspx?id=20858

9354

General Computer Support / Re: [Solved] Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 05, 2014, 08:13:28 am »

Good job Shane - perhaps either you or George should delete the post with George's e-mail should he get spammed.

9355

General Computer Support / Re: Cannot install Windows Updates

« on: November 04, 2014, 04:34:04 pm »

When I tried entering each of these commands when I got to the one
"ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

I get a message that says access denied

Can you tell me where I would look to find the updates listed where I can try installing one at a time?

Access Denied is a permissions issue as I assume you ran the cmd prompt as an admin - Shane's WR may be able to resolve that.

To select which updates you want to install, go Start - type windows update and press enter.

Click on where it tells you how many updates there are and then uncheck the top box which will deselect them all.

Try checking just the Malicious Software Removal Tool update - click on OK bottom right and then install as you would normally.

9356

General Computer Support / Re: Cannot install Windows Updates

« on: November 04, 2014, 03:27:08 pm »

Open a command prompt as an administrator by going Start > type cmd.exe > right click on cmd and select Run as administrator > accept the UAC and enter these commands then try Windows Updates again -

 net stop wuauserv
   
   net stop cryptSvc
   
   net stop bits
   
   net stop msiserver
   
   ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
   
   ren C:\Windows\System32\catroot2 catroot2.old
   
   net start wuauserv
   
   net start cryptSvc
   
   net start bits
   
   net start msiserver
   
It's also possible your AV program could be the problem if it's anything other than MSE and while I don't normally advocate disabling an AV's firewall, do that and select just one Update to download and install.

An alternative is to select just one at a time and make a note of any fail error codes for any that  fail.

EDIT - to save you a load of typing, you can copy & paste those commands directly into the command prompt where they will auto execute, but if any appear to hang just press enter.

9357

General Computer Support / Re: Manual Fix for Windows Updates Error 8024402c

« on: November 04, 2014, 02:24:20 pm »

It's also possible that the elevated command of netsh winsock reset will resolve it as well.

9358

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 04, 2014, 03:07:36 am »

Hi, I only mean other programs. Because, it is restricted by microsoft. Please in else where in replies to this thread, i specifically pointed. I will try registry edit in due course.

Don't forget to create a restore point or export that file/folder before making any changes.

9359

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 04, 2014, 02:35:50 am »

Hi, George,
                       Shall I suggest that you could easily run the programs only on administation? I presume that you do not want to run as standard some of the programs.
                           If you want to assign admin right to particular programs, then you could well to go to the properties of the short cut of the program, by right clicking it, and then go to advanced mode and click Run as Administrator box, Now you will see a blue window admin symbol in the short cut of the program. Likewise, you could select the shortcuts of those programs and do the same. Is this what you want? This may be the solution, but there is no  shortcut for applying all the programs as admin.

You can't run Windows programs permanently as a admin - only as a one off which is probably for security reasons.

The only one that you can leave on permanently is the hidden admin account and is why MS advise disabling when done because of that reason.

Having to dig out the .exe to run programs as an admin would annoy the hell out of me and I would have run the Refresh option by now as I like things to run as intended.

9360

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 03, 2014, 09:12:38 am »

Creating a new admin account may do it, but if not then you're probably looking at least a Refresh http://www.thewindowsclub.com/lost-administrative-rights-in-windows

9361

General Computer Support / Re: I could not record song in Audacity.

« on: November 03, 2014, 03:46:11 am »

Have you switched it on 

9362

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 03, 2014, 03:17:32 am »

Hi, Boggins, George wants the available exes aside from windows protected exe, to open as admin only from the shortcut.
                     

Ah, thought he just wanted the option to run as an admin.

The Safe Mode sfc /scannow could still reinstate whatever is causing the problem.

9363

General Computer Support / Re: I could not record song in Audacity.

« on: November 03, 2014, 03:13:14 am »

I don't know what that trouble shooter checks as I didn't run it, but I've recently came across these Fixits which resolved a music CD problem for me http://www.free-codecs.com/Microsoft_Fix_It_download.htm

The WMP edition found and corrected a corrupt Library among other things and now that CD plays fine.

As yours could also be WMP related they may be worth a try.

9364

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 03, 2014, 01:18:05 am »

Have you tried running sfc /scannow in Safe Mode ?

9365

General Computer Support / Re: I could not record song in Audacity.

« on: November 03, 2014, 01:07:50 am »

Hi jraju,

Don't know anything about recording but do about Google  and found this trouble shooter supplied by Dell but generic to Windows you could try, if applicable to your Win version http://www.dell.com/support/article/us/en/19/266424/%7Bdoclang%7D

9366

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 02, 2014, 08:49:34 am »

CTRL+SHIFT+ENTER opens the programs as normal, just like simple double click.
Anyway, I can run anything as administrator from the exe files, if no idea to get the right-menu item alive, let's leave it.
Thank you both.

Did you read the article I'd linked ?

9367

General Computer Support / Re: I need to install the Microsoft Hyper-V Network Switch Default Miniport

« on: November 02, 2014, 01:09:07 am »

MS Hyper-V Network Switch is a Windows feature that needs to be turned on in Programs and Features/Turn Windows features on or off as this article describes http://www.techrepublic.com/blog/windows-and-office/get-started-with-windows-8-client-hyper-v-the-right-way/

9368

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 02, 2014, 01:44:48 am »

I'd misunderstood your opening post in thinking it was desktop icons that weren't working but this article explains how to run programs as an admin in Win 8 http://www.intowindows.com/run-program-as-administrator-in-windows-8/ which also suggests CTRL+SHIFT+ENTER for which you may also need to be in Metro.

9369

General Computer Support / Re: Shortcuts from start to 'Run as administrator' don't work (Win 8.1 x64)

« on: November 01, 2014, 03:30:23 am »

I'm not sure if either of these articles will help, but each has a performance troubleshooting link which normally checks for broken shortcuts which may reinstate the admin option.

http://www.thewindowsclub.com/reset-windows-store-cache

http://www.thewindowsclub.com/windows-8-apps-troubleshooter

If the icon cache has become corrupt, then this article may help http://www.thewindowsclub.com/rebuild-the-icon-cache-windows

9370

General Computer Support / Re: Cannot get access to the internet

« on: October 31, 2014, 01:32:50 am »

As Shane has already advised you to factory reset, I think that would be the best option as a sfc /scannow has failed to replace the file.

9371

General Computer Support / Re: Cannot get access to the internet

« on: October 30, 2014, 12:06:15 pm »

Guys what is the link for me to download a new copy of windsock.dll for windows 7 64 bit? Been trying to find it online but no luck.

What's happened to your existing winsock and what errors are you getting in Event Viewer ?

It's not advised to download .DLLs from the 'net as they could contain viruses.

Depending upon what error you are getting, either use your restore points back to when the error was no longer being reported and/or open a command prompt as administrator and enter sfc /scannow and let us know what it reports.

You can also download MiniToolBox and check the box for List Winsock Entries and post that so we can have a look at them.

http://www.bleepingcomputer.com/download/minitoolbox/dl/65/

Because of a recent bereavement, Shane isn't likely to be back until Monday.

9372

General Computer Support / Re: VSS not starting since mid-October Windows updates on Win 8.1 64 bit

« on: October 29, 2014, 02:00:24 am »

To determine if this has been caused by the WUs, you would need to uninstall all of them and try the image after reinstalling each one until the fault reoccurs.

What do the Dism /CheckHealth and ScanHealth commands report ?

9373

General Computer Support / Re: Error 0x80070002 won't update apps win 8

« on: October 28, 2014, 02:27:11 am »

@ Shane - Very sorry to hear of your sad recent loss.

My condolences to you and your family.

@ GMO123 - Using the blue hyperlinks in the tutorial will take you from how to create a bootable ISO to the actual hyperlinks to download the relevant Win 8.0 ISO with a workaround to use a generic key if needed.

An alternative to the repair install is the Refresh or Reset but you could still need an install disk if it needs to replace missing files, but with an OEM machine that came with Win 8/8.1 - they will have a Recovery partition to factory reset the machine to an out of the box condition (for which you don't need an install disk), but you will need to back up your personal stuff as you would also need to do for the Refresh (as a safeguard) or the Reset and as this article explains, you will need to reinstall your desktop programs.

http://www.howtogeek.com/132428/everything-you-need-to-know-about-refreshing-and-resetting-your-windows-8-pc/

The hyperlinks in the article will take you to the How tos for the required operations if you need them.

9374

General Computer Support / Re: Error 0x80070002 won't update apps win 8

« on: October 27, 2014, 04:16:45 pm »

Given the changes you've already made, unless Shane advises differently - it may be time for a repair install http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

9375

General Computer Support / Re: Laptop Screen is Black - Solved

« on: October 27, 2014, 10:34:45 am »

I guess that's the mystique of Windows.

As it's working now there probably won't be any yellow alerts in Device Manager/View/Show hidden devices but the Event Viewer may have something to tell you what went wrong.

WhoCrashed may also have some info if any dump files were created http://www.resplendence.com/whocrashed

If you ever need it, this is how to do a repair install of Vista http://www.vistax64.com/tutorials/88236-repair-install-vista.html