Messages

9401

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 15, 2014, 12:32:02 pm »

This isn't getting any easier 

Try uninstalling the USB Host Controllers then - something is causing the IRQ.

With a desktop a simple solution would be to move the NIC to a different slot, but with a laptop, the LAN is built into the motherboard.

9402

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 15, 2014, 10:56:45 am »

You could uninstall the LAN driver in Device Manager, leaving the software box unchecked then Action/Scan for hardware changes or reboot and let Windows install one of its WHQL drivers.

Are the USB Host Controllers the only items that the GBE is sharing with ?

AMD's graphics drivers deal with those and as you will only have Win 7's, as far as I know for the HD 6320 - wondering if it's worth using the auto detect in XP as they could be the cause of the conflict, although you could try uninstalling them in Device Manager to see if that has any effect on the LAN speeds. http://www.amd.com/en-us/markets/game/downloads

A reboot or Action/Scan for hardware changes will reinstate them but create a restore point first as a belt & braces.

9403

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 15, 2014, 04:53:27 am »

Can you run that Realtek Diagnostic tool again and check to see if anything else is in Event Viewer ?

9404

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 14, 2014, 03:40:34 pm »

So does that mean Ethernet speed is okay now ?

9405

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 14, 2014, 02:35:45 pm »

It's possible the IRQ error could be causing the MAC Loopback error, although I've never come across it and not sure if it's just peculiar to XP - but go Start - Run - type msinfo32 - press enter - expand Hardware Resources/IRQ and that will show the status of each and which are sharing.

There's also Problem Devices when you expand Components you could check out.

Edit - I've found out roughly what the Phy and MAC Loopback are.

9406

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 14, 2014, 01:16:42 am »

Are you using the same Ethernet cable for the laptop as you are for the desktop and is the download speed on the desktop as it should be ?

9407

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 13, 2014, 03:59:57 pm »

Wonder if it's worth changing the Wired AutoConfig to Automatic and Starting it ?

It would mean it will be on all of the time - if it works, but will only be effective when you wire up.

9408

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 13, 2014, 01:48:59 pm »

He's already done that for the Wired AutoConfig in Posts 3 & 4.

While it is default set to Manual it doesn't auto start when the wire is plugged which I think is when a condition isn't met.

I don't know how to attach a snip in this forum, but if you click on the Wired AutoConfig service, it's function is described in the top left pane.

9409

General Computer Support / Re: 0x80070005 error

« on: October 13, 2014, 01:30:21 pm »

Could QRM Plus be the problem - have you tried the restore points with that uninstalled ?

9410

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 13, 2014, 07:34:56 am »

No, it was an Update button bottom right - it may just have been where the cursor landed - have used the database update but mine were just for some Toshiba bits & pieces.

9411

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 13, 2014, 05:10:53 am »

I hit the Update button and it highlighted an ATA Channel - does that mean that needs updating ?

9412

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 13, 2014, 05:05:42 am »

That's a handy program Shane, I would normally have to go into the Properties/Details/Hardware Ids or msinfo32 for the VEN & DEV Nos.

9413

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 13, 2014, 04:41:47 am »

Your post reminded me of something else to try, Shane - Duplex settings.

Right click on the LAN adapter in Device Manager and select Properties.

Under the Advanced tab click on Speed & Duplex and try the 1000Mbps Full and Half Duplex if set to Auto Negotiation.

You could also try the 100Mbps settings even though you have a Gigabit chip fitted and if your router doesn't support Gigabit speeds.

Shane, the 2nd post confirms the XP driver download.

9414

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 13, 2014, 01:42:09 am »

Wired AutoConfig may not auto start when the Ethernet cable is use if a certain condition doesn't apply for your machine.

Click on Wired AutoConfig and you will see the condition that would apply.

Those registry tweaks are for Wireless and not wired - WLAN is for your wireless.

Did the error 1068 apply to the wireless or Ethernet ?

Audio isn't loaded in Safe Mode, so that would eliminate that as a conflict - but what is the audio problem you are having - did you download the correct driver for XP ?

Sometimes audio drivers are OEM modified so you will need to see if HP have any XP drivers for your audio chip if you're having problems with that in XP.

I don't think a chkdsk /f would do anything but you could run the command chkdsk without any parameters from the command prompt which is a read-only mode, but will tell you if anything is corrupt and if there are any bad sectors on the HDD.

If you disable the Wireless adapter in Device Manager, reboot with it wired then check Event Viewer, you should have an accurate time stamp if it has recorded an error for the LAN and may give more info.

When you run ipconfig /all in XP with it wired, is it assigned it with a 192.168.8.# IP address ?

While XP is no longer MS supported, can you download Belarc Advisor and that will tell you if you have any Windows Updates missing - it will also check your LAN connection.

http://www.belarc.com/free_download.html

9415

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 12, 2014, 09:42:23 am »

I'm going to have to go but if it works in Safe Mode with Networking then perform a clean boot to see if it still works.

If it doesn't, that would point to a 3rd party AV program.

Check to see if it's DHCP enabled.

There are a couple of ways you can do this - one is to open a command prompt and enter ipconfig /all - you can copy & paste its output if you want, and the other method is to open Network and Sharing Center - Change adapter settings - right click on the Ethernet and select Properties - (TCP/IPv4) - Properties and that the top radio button is checked for auto IP address and that the bottom one is also set for auto DNS or that the settings are the same for your Wireless adapter.

9416

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 12, 2014, 09:18:21 am »

Does it work in Safe Mode with Networking ?

9417

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 12, 2014, 08:01:43 am »

Does Wireless work in XP ?

While there are other services to check should you have no Internet in XP, go Start - Run - type services.msc and check that Wired AutoConfig is showing as Manual and Started.

To start it, click on it and you should have a Start button top left.

If it fails to start, right click on it and select Properties - Dependencies and check those are started.

You will find RPC in Services and the NDIS Usermode you will find in Device Manager/View/Show hidden devices/Non-Plug and Play Drivers.

That and other services could have a yellow alert next to them - also check Network adapters to see if you have a yellow alert next to the Ethernet adapter.

Right clicking on that and selecting Properties will show its status under the General tab.

9418

General Computer Support / Re: DISPLAY ERRORS

« on: October 12, 2014, 07:43:52 am »

I've never had a BSOD to compare it with - perhaps Windows is looking on the bright side   

9419

General Computer Support / Re: brand new lenovo running win 8.1. freezes

« on: October 12, 2014, 02:33:56 am »

Event Viewer should have recorded these events with which to determine your course of action as I would be concerned if a brand new computer started freezing up for no reason.

Post what you find in Event Viewer with the time stamps of the freezes and Shane will be able to advise, but as he may not be back until Monday, you may have to decide on which machine you take with you.

You could download MiniToolBox (think it will work on Win 8.1), check all of the boxes and post its output http://www.bleepingcomputer.com/download/minitoolbox/

9420

General Computer Support / Re: Ethernet NIC works in 7 not xp on same laptop

« on: October 12, 2014, 02:19:11 am »

You may need to download the XP driver for when you boot into that partition http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

9421

General Computer Support / Re: DISPLAY ERRORS

« on: October 11, 2014, 06:42:15 am »

WhoCrashed may tell you what caused the BSOD but have you connected anything new to the computer or do you have any peripherals connected ?

http://www.resplendence.com/whocrashed

9422

General Computer Support / Re: (Solved) 0xc0000142 error

« on: October 10, 2014, 07:51:10 am »

I suppose that's one of the differences between Win 7 and Win 8 where Disk Cleanup is concerned.

I don't recognise any of those DLLs but I'm not really into the innards of Windows and there's too many of them to Google for my purposes - but good luck 

9423

General Computer Support / Re: 0xc0000142 error

« on: October 09, 2014, 01:05:07 pm »

Thanks Shane.

Perhaps the vendor factory reset would have been the one to run in this case.

Since a Windows Update Oct 2013, running Disk Cleanup as an admin in Win 7 has removed obsolete WUs, but wouldn't you have needed cmd.exe to have run that in Win 8.1 as well ?

I think if I'd put that sort of a shift in - I'd probably need a week off 

9424

General Computer Support / Re: 0xc0000142 error

« on: October 09, 2014, 01:28:25 am »

Glad Shane was able to sort it for you.

For me, I would be interested as to how that could have happened and why the Reset which is supposed to replace the OS, didn't.....

9425

General Computer Support / Re: Windows Security Service Center won't start Fix

« on: October 07, 2014, 04:38:36 pm »

It's quite possible that the expired version is conflicting with the new install and running the AVG Uninstaller a couple of times may do it.

I've seen something similar with MBAM.

A trial of the Pro version had expired and the free version was installed on top of it - can't remember now what that conflict caused, but the MBAM uninstaller needed to be used to clean out the lot so as to reinstall the free version.

Edit

Been having a dig around should nothing so far suggested sort it and have come across a couple of items.

There are these steps which include a link for a MS Fixit http://www.thewindowsclub.com/windows-security-center-service-cant-be-started and you could still have this running in the computer http://www.bleepingcomputer.com/startups/svrwsc.exe-25819.html

I like Process Explorer to pinpoint these sort of files as it now includes VirusTotal.com http://technet.microsoft.com/en-gb/sysinternals/bb896653.aspx

If you haven't already got this on the affected computer, after you've opened it up, click on Options and ensure Verify Signatures is checked and then hover over VirusTotal and check the box for Check VirusTotal.com

After the Signatures have been verified you will see a column with values/~50 mainly in blue - but any with a highish red value/~50 is suspect and if that file is in there then it's likely to be flagged.