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Messages - Boggin

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9376
General Computer Support / Re: Error 0x80070002 won't update apps win 8
« on: October 27, 2014, 01:39:39 am »
The easiest way to back up your registry is to create a restore point, but don't make any further changes as Shane will now have a lot more to go on to find a resolution for you as this is now beyond my realms.

9377
General Computer Support / Re: Laptop Screen is Black
« on: October 26, 2014, 08:28:57 am »
These are the specs for that machine that says it comes with Vista HP and has an AMD processor http://www.cnet.com/products/dell-inspiron-1520/specs/

9378
General Computer Support / Re: Error 0x80070002 won't update apps win 8
« on: October 26, 2014, 07:50:55 am »
This article may help with Event ID 1508 http://kb.monitorware.com/kbeventdb-detail-id-6830.html although the elevated command is whoami /user without the /sid bit, but entering whoami /? will display this command's switches.

9379
General Computer Support / Re: Laptop Screen is Black
« on: October 25, 2014, 01:14:37 pm »
As Shane has suggested, tap F2 as you switch on to see if it will boot up into the BIOS.

As you haven't mentioned any error beeps, I've Googled for error LED flashes and found http://en.community.dell.com/support-forums/laptop/f/3518/t/19501368 so check those out to see what it is doing.

Depending upon what you find, the User or Service manuals should be of use.

I don't have time to read through them myself to see if they have anything more definitive on the error flashes.

User - ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-1521_Owner%27s%20Manual_en-us.pdf

Service - ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-1521_Owner%27s%20Manual2_en-us.pdf

9380
General Computer Support / Re: Cannot get access to the internet
« on: October 25, 2014, 02:24:19 am »
I have no practical experience of Win 8.1 so cannot offer an opinion on it but have seen a number of threads where those users have also had connectivity problems.

If you already have an 8.1 disk, why do you need to purchase ?

If you do decide to go ahead with its install, first run the 8.1 Upgrade Assistant http://windows.microsoft.com/en-gb/windows-8/upgrade-assistant-download-online-faq to check for compatibility issues and create a full system image before installing should you need to fall back.

I'm not sure how long it will be before Win 10's release and there are rumours that the Enterprise version will be offered free - with purchasable apps.

As MS are trying to put as much distance between themselves and Win 8, it's not known how long they will continue to support 8.1.

9381
General Computer Support / Re: Laptop Screen is Black
« on: October 24, 2014, 02:29:13 pm »
If will boot up into Safe Mode with Networking, that would suggest the graphics but with a machine that old, it could be hardware or software.

If it does boot up into Safe Mode then go to the Dell Support site to see if they still have drivers for it or run the diagnostics http://www.dell.com/support/contents/us/en/19/category/Contact-Information/Technical-Support

9382
General Computer Support / Re: Error 0x80070002 won't update apps win 8
« on: October 24, 2014, 02:22:26 pm »
There were three commands there - what about the sfc /scannow ?

9383
General Computer Support / Re: SFC & DISM Failure win 8.1 x64
« on: October 24, 2014, 02:20:56 pm »
Thanks.

9384
General Computer Support / Re: SFC & DISM Failure win 8.1 x64
« on: October 24, 2014, 09:06:21 am »
Reporting back...

Chkdsk > DISM .. problem was still there
Repair installed win 8.1 x64 from inside windows > Ran DISM and SFC again all issues were fixed
did windows clean up (over 25GB of disk space reclaimed) , updated few drivers , re installed DFX audio enhancer >  Windows update gave an error
Ran ifixit form microsoft to fix win update issues > restart   and all is well now

Thank you!

Just to clarify on this, which product key did you use to activate the install as I'm given to understand that Win 8/8.1 machines no longer have COA stickers and that the product key is embedded in the ROM - or can the likes of Belarc Advisor still read that ?

9385
General Computer Support / Re: Error 0x80070002 won't update apps win 8
« on: October 24, 2014, 01:33:03 am »
"Could be worth running the Dism command in an elevated command prompt followed by a reboot.

Dism /Online /Cleanup-Image /Restorehealth

You could run this one first if you want - Dism /Online /Cleanup-Image /StartComponentCleanup"

What does this do?

Thank you.

http://msdn.microsoft.com/en-us/library/jj963514(v=winembedded.81).aspx

http://technet.microsoft.com/en-gb/library/hh824869.aspx

Running a sfc /scannow from the command prompt in admin mode may also find something to repair.

9386
General Computer Support / Re: Error 0x80070002 won't update apps win 8
« on: October 23, 2014, 03:16:15 pm »
Could be worth running the Dism command in an elevated command prompt followed by a reboot.

Dism /Online /Cleanup-Image /Restorehealth

You could run this one first if you want - Dism /Online /Cleanup-Image /StartComponentCleanup


9387
General Computer Support / Re: Windows update failure code:80070663
« on: October 23, 2014, 07:42:35 am »
It may have taken the shutdown to effect the hotfix - but whatever - it's working  :smiley:

9388
When you first boot up you will see suggestions along the bottom of the screen for a couple of keys to press.

One is for Set up and the other is for the one off boot options.

The "Set up" key will get you into the BIOS and for an Acer could either be F1, F2 (usually), or a combo of pressing CTRL+ALT+ESC together.

Tapping whichever of these as you switch on will get you into the BIOS.

9389
General Computer Support / Re: Error 0x80070002 won't update apps win 8
« on: October 22, 2014, 03:01:48 pm »
You could try again after creating a gmail account https://www.gmail.com/intl/en/mail/help/about.html

9390
I was wondering if this could have anything to do with the BIOS.

After a Google, came across someone else who had this problem and turning off Intel Speedstep Technology in the BIOS fixed it - could this apply to your machine as the full error relates to firmware causing the slowdown ?

How long have you been seeing this error in Event Viewer and has anything changed with your system - BIOS, drivers updates ?

Another Google found http://www.itexperience.net/2009/12/22/event-37-the-speed-of-processor-in-group-is-being-limited-by-system-firmware/

9391
General Computer Support / Re: 0x80070005 error
« on: October 22, 2014, 02:41:53 pm »
I don't know if HWMonitor would pick up if bad cells but it will show the wear level - but it would still charge up to show 100% even when the voltage is well below max because of a high wear level.

Anyway, see what it displays http://www.cpuid.com/softwares/hwmonitor.html

9392
General Computer Support / Re: Windows update failure code:80070663
« on: October 21, 2014, 01:58:24 pm »
Can you list the KBs you are getting this error for ?

In Control Panel/System and Security/Find and fix problems there is a trouble shooter link for WU problems with a separate, but not sure if different diagnostics, when you click on View all in the upper left pane - what do they report ?

It could also be worth running a sfc /scannow to see what that reports.

The Permissions issue could still be lurking in the background to prevent the other WUs - give these steps a try and then check for WUs again http://support.microsoft.com/kb/968003

9393
General Computer Support / Re: 0x80070005 error
« on: October 21, 2014, 01:45:21 pm »
What about downloading the Chipset drivers to see if that improves matters ?

9394
General Computer Support / Re: SFC & DISM Failure win 8.1 x64
« on: October 21, 2014, 09:52:41 am »
Perhaps using Windows Refresh option would resolve those problems http://windows.microsoft.com/en-GB/windows-8/restore-refresh-reset-pc

If you are prompted for an install disk but don't have one and have a product key, you can download the ISO from http://windows.microsoft.com/en-GB/windows-8/create-reset-refresh-media and use http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool to create a bootable USB/DVD.

It was originally designed for Win 7 but will work for Win 8/8.1

The only problem with product keys and machines that came pre-installed with Win 8/8.1 is that they were written into the ROM so you won't have a sticker to get it from - in which case you will need to contact MS as the first article advises.

9395
General Computer Support / Re: 0x80070005 error
« on: October 18, 2014, 05:39:24 am »
You must be talking about Shane's WR program which has nothing to do with me as I'm just a member as you are.

Your system image must have been corrupt as well.

You've probably done the clean install by now but you could have run the offboot sfc to check the system files before going for what should be the final solution.

9396
General Computer Support / Re: 0x80070005 error
« on: October 17, 2014, 03:12:44 pm »
Yes I do, BUT FORTUNATELY, I had JUST made an image of my SSD drive C - and D
I would have tried that but I didn't wait long enough for ur reply.

It looks like I can't get to anything except system repair which can't fix the issue so I am restoring the image.

I guess the question is why did ur fix totally mess it up and is that pointing to the original problem?

Which fix are you referring to that messed it up ?

9397
General Computer Support / Re: 0x80070005 error
« on: October 17, 2014, 03:06:14 pm »
Do you have a Win 7 SP1 install disk that you could boot up with and run the Startup Repair from there after selecting Repair your Computer and navigating to the Recovery Environment ?

You can also select the Command Prompt and run an offboot sfc /scannow.

At the cmd prompt enter bcdedit |find "osdevice" and using whichever partition letter it gives, enter (assuming C: )

sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows and see what that reports - that's a Pipe symbol before find.

9398
General Computer Support / Re: 0x80070005 error
« on: October 16, 2014, 01:54:27 pm »
I've just added an Edit to my last post for ruggb.

I've found this http://www.brighthub.com/computing/windows-platform/articles/105995.aspx but I don't think it will be of much use to ruggb, unless he can get in.

The patch the error message refers to could be anything but why now after the initial access denied error code ?

9399
General Computer Support / Re: 0x80070005 error
« on: October 16, 2014, 01:15:49 pm »
In the last error report it gives the OS version as 6.1.7601 which is Win 7 SP1 although I don't know what variety the other digits refer to, as the Hardware Abstraction Layer for my Win 7 SP1 Home Premium 64 bit is .17514

Edit - @ ruggb - did you run the Startup Repair from within Windows or after you'd booted up with an install disk ?

9400
General Computer Support / Re: 0x80070005 error
« on: October 16, 2014, 07:36:52 am »
When you get the same error in Safe Mode then I think you are looking at a reinstall - either Repair, Clean or a factory reset.

http://www.sevenforums.com/tutorials/3413-repair-install.html

You could also try running a Kaspersky Rescue Disk over it should it be due to an infection.  http://support.kaspersky.co.uk/viruses/rescuedisk/main

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