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General Computer Support / Re: NEED HELP wINDOWS 7
« on: March 27, 2016, 05:08:14 am »
I've had a reply from Shane and from a previous query by a member, Shane contacted the paying agent and this is what they replied which will account for the discrepancy -
Hello,
Thank you for contacting us. If the customer was ordering from the UK
then the price was increased with VAT taxes and he likely also had GBP
as the currency. Please note that with a currency conversion the
exchange rate used for our orders is not as favorable as you might see
online. The online exchange rates are typically related to large sums
of money changing hands between banks. Because we are typically
converting small amounts of money, the currency conversion rate may be
different than what is available when performing larger transactions.
If the customer wishes to pay in USD their bank may be able to provide a
lower exchange rate.
Regards,
Toni K.
MyCommerce Accounts Department"
Hello,
Thank you for contacting us. If the customer was ordering from the UK
then the price was increased with VAT taxes and he likely also had GBP
as the currency. Please note that with a currency conversion the
exchange rate used for our orders is not as favorable as you might see
online. The online exchange rates are typically related to large sums
of money changing hands between banks. Because we are typically
converting small amounts of money, the currency conversion rate may be
different than what is available when performing larger transactions.
If the customer wishes to pay in USD their bank may be able to provide a
lower exchange rate.
Regards,
Toni K.
MyCommerce Accounts Department"